搜索孟菲斯的宫殿

“酒店入住时发现基本都有灰，浴盆里还有水，床上孩子发现有头发。反应后有及时给到早餐券补偿。前台服务人员比较友善。”

“Staff were excellent and helpful.”

“Staff was very polite and welcoming. We reserved 2 rooms but one of them, our room, had a bothersome smell and needed somethings fixed in the bathroom (loose fixtures and peeling paint). King bed rooms were very spacious and they both had a living room with a door to give the bedroom privacy.”

“Staff and guest tried braking into my room in the middle of the night while I was sleeping. It was terrifying. When I checked out the desk employee apologized the said her management would reach out after they completed their investigation but still have not received a call or email. I emailed Marriot directly as well and have yet to receive a response. Unacceptable and poor customer service. Do not stay here. It is unsafe.”

“立地”

“all poor quality”

“When we arrived our thermostat was set to 76 degrees. We lowered it, or so we thought we did to 66 degrees. We went out to dinner and came back and the thermostat went up instead of down. We called the front desk and they told us that it was motion sensor activated. So we said okay-still trying to set it to 66. Almost 2 hours later and it is still 77 degrees in our room. We called again and were told that the General Manager was going to be contacted. We never heard anything. We couldn’t……

“Nice hotel. U can park and walk over to Beale street”