Niagara Gorge Trail Tours

Dust Mite City! The service and amenities are great but the room I was in was rampant with dust mites. I kept getting bit the entire weekend I stayed and broke out in constant rashes. At first I thought it was bed bugs but I checked the mattress to confirm. The furniture is all fabric and I assume the staff doesn’t clean the fabric chairs and sofas. Thank goodness there’s a mini store in the lobby that sells allergy medication. Otherwise, the staff are great and the free refreshment station in the lobby is really nice.

The location was excellent - in a lovely tree filled neighborhood within easy walking of the main commercial streets. The room was comfortable, clean, no frills, but did have a little fridge. no complaints. But there is a general air of disinterest in the details that make for a truly pleasant experience. The Keurig coffee maker in the lobby of the guest building was a plus, but no milk, only artificial creamers. There were unwatered dead plants in the public areas and the inn went cheap on guest toiletries and the continental breakfast. The mini pastries were stale and tasteless. There is a restaurant in the inn with lovely outside seating, but dining experience was disappointing the food was only fair. A tomato salad special - about $16 - had only 2 small pieces of chopped tomato. Service was friendly and reasonably professional. This would be a great place to sit outside for drinks.

Absolutely disgusting place to stay. Room was dirty. Floors were filthy and had dirt everywhere. Bugs inside of the room. Shower looked like something out of a low budget horror film. The outside looked nice, but once you walked inside the room it was a completely different experience. Front desk wasn’t helpful and made me feel like I was an inconvenience for having an issue with the way my room looked. Plus they overbooked the hotel and the room I reserved months in advance wasn’t available. Plus save yourself the trouble and headaches and avoid this place. Luckily I got a room close by and was able to drive 10 minutes away for a better hotel. I got lucky and still had enough time to shower and relax before heading to a concert at Six Flags Darien Lake.