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Sheraton Niagara Falls

Photo gallery for Sheraton Niagara Falls

Primary image
Indoor pool
Indoor pool
Terrace/patio
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Sheraton Niagara Falls

Sheraton Niagara Falls

4-star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
300 3rd St, Niagara Falls, NY, 14303

Explore the area

  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Room options

About this area

Niagara Falls

Sheraton Niagara Falls is located in Downtown Niagara Falls, a neighborhood in Niagara Falls, and is in the entertainment district and near a metro station. Shoppers can check out Fashion Outlets of Niagara Falls, while everyone can enjoy the natural beauty of Niagara Falls State Park and Niagara Gorge Trail. Don't miss out on a visit to Aquarium of Niagara. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby.

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • Western Door - 3 min walk
  • Zaika Indian Cuisine - 4 min walk
  • Power City Eatery - 5 min walk
  • Donatello's - 5 min walk
  • Three Sisters Cafe - 7 min walk

About this property

Sheraton Niagara Falls

4-star hotel in the heart of Downtown Niagara Falls
Near Seneca Niagara Resort & Casino, Sheraton Niagara Falls provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), concierge services, and a front desk safe
  • Tour/ticket assistance, 7 meeting rooms, and free newspapers
  • Smoke-free premises, ATM/banking services, and express check-out
  • Guest reviews say good things about the family-friendly amenities, helpful staff, and walkable location
Room features
All guestrooms at Sheraton Niagara Falls offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe
  • The Corner Deli

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (11153 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 10.75 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Does Sheraton Niagara Falls have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Sheraton Niagara Falls?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Sheraton Niagara Falls on Nov 1, 2022 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Niagara Falls pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Niagara Falls?

Self parking is available for USD 21.60 per day.

What time is check-in at Sheraton Niagara Falls?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Niagara Falls?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Niagara Falls located?

Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Seneca Niagara Resort & Casino, Niagara Falls State Park, and Observation Tower. Aquarium of Niagara and Niagara Gorge Trail are also within 3 mi (5 km).

Can I cancel my reservation for free at Sheraton Niagara Falls and receive a full refund?

Yes, Sheraton Niagara Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Niagara Falls cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 521 out of 1421 reviews
5 - Excellent 37%
Rating 4 - Good. 411 out of 1421 reviews
4 - Good 29%
Rating 3 - Okay. 231 out of 1421 reviews
3 - Okay 16%
Rating 2 - Poor. 136 out of 1421 reviews
2 - Poor 10%
Rating 1 - Terrible. 122 out of 1421 reviews
1 - Terrible 9%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Joseph
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent easy access to everything employees may just be friendly or greet customers
Stayed 2 nights in Sep 2022

5/5 Excellent

Timothy
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Restaurants were subpar and overpriced
Stayed 2 nights in Sep 2022

4/5 Good

Patricia
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Property is in need of an update.
Stayed 2 nights in Sep 2022

2/5 Poor

Raissa
Liked: Staff & service, amenities
Never have i been in a hotel where fire alarm went off and had to evacuate with my child scared of situations that could not get figured out felt unsafe
Stayed 2 nights in Sep 2022

4/5 Good

Nan
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel were very personable and more than helpful. The pool was warm and ambiant. We only had trouble with the phone and a very pleasant gentleman came almost immediately and solved our problem. Certainly would recommend this hotel.
Stayed 1 night in Sep 2022

5/5 Excellent

william
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2022

4/5 Good

SHARON
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodations and location.
Stayed 3 nights in Sep 2022

5/5 Excellent

Cynthia
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Closest to convention center No one ever fixed the outlets in the bathroom after I asked twice
Stayed 1 night in Sep 2022

5/5 Excellent

Stephanie
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Niagara falls
Stayed 3 nights in Aug 2022

2/5 Poor

mustah
Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
i needed access key replaced few times a day. Annoying and disrespecting. Each time i say why it does not work, they simply do not care
Stayed 5 nights in Aug 2022