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Indoor pool, open 9:00 AM to 11:00 PM, sun loungers
Pillowtop beds, in-room safe, desk, iron/ironing board
Pillowtop beds, in-room safe, desk, iron/ironing board
Pillowtop beds, in-room safe, desk, iron/ironing board

Guest reviews

4.0/5 Very Good
1,700 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationSeneca Niagara Resort & Casino1 min walk
Popular LocationNiagara Falls State Park11 min walk
Popular LocationRainbow Bridge11 min walk
AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Choose dates to view prices

  • Suite (Concierge level, 1 King or 2 Queen)

    Room amenities

    • Sleeps 7
    • 1 King Bed OR 2 Queen Beds
    More detailsSuite (Concierge level, 1 King or 2 Queen)
  • Room, 2 Queen Beds (Concierge level)

    4.2/5 guest room rating

    Room amenities

    • 311 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (Concierge level)
  • Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 311 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Queen Beds

    4.2/5 guest room rating

    Room amenities

    • 311 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 1 King Bed (Concierge level)

    4.5/5 guest room rating

    Room amenities

    • 311 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Concierge level)
  • Suite

    3.9/5 guest room rating

    Room amenities

    • 622 sq ft
    • Sleeps 7
    • 1 King Bunk Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite
  • Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed
  • Suite

    5/5 guest room rating

    Room amenities

    • Sleeps 7
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite

About this area

Niagara Falls

Located in Niagara Falls, Sheraton Niagara Falls is in the city center and near a metro station. Shoppers can check out Fashion Outlets of Niagara Falls, while everyone can enjoy the natural beauty of Niagara Falls State Park and Devil's Hole State Park. Don't miss out on a visit to Aquarium of Niagara. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby.

Visit our Niagara Falls travel guide
Map
Popular Location

What's nearby

  • Seneca Niagara Resort & Casino - 1 min walk
  • Observation Tower - 10 min walk
  • Niagara Falls State Park - 11 min walk
  • Rainbow Bridge - 11 min walk
  • Niagara Gorge Discovery Center - 11 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • Rainforest Cafe — 1 min walk
  • Starbucks Cafe — 1 min walk
  • TGI Friday's - 1 min walk
  • Rain Forest Cafe - 1 min walk
  • Legends Bar & Grill - 3 min walk

About this property

Sheraton Niagara Falls

4-star Niagara Falls hotel in Downtown Niagara Falls, walk to Seneca Niagara Resort & Casino
3 restaurants, a casino, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 391 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Guests will also find pillowtop beds, room service, and coffee makers.
Sheraton Niagara Falls offers 391 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitizer provided
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 21.60 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 8.75-19.95 for adults and USD 8.75-8.75 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference space (11153 square feet)

Outdoors

  • Firepit
  • Pool sun loungers

Spa

  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 80 casino gaming tables
  • 3600 casino slot machines
  • 4 casino VIP rooms
  • Casino (110000 square feet of space)
  • Casino sportsbook
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Dogs only
Up to 40 lbs
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 10.75 per accommodation, per night in winter
The resort fee includes:
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.75 and USD 19.95 for adults, USD 8.75 and USD 8.75 for children (approximately)
  • Self parking fee: USD 21.60 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-out is available.
  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 9:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Can I cancel my reservation for free at Sheraton Niagara Falls and receive a full refund?
Yes, Sheraton Niagara Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Niagara Falls cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM–11:00 PM.
Is this hotel pet-friendly?
Yes, this hotel allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Sheraton Niagara Falls?
Self parking is available for USD 21.60 per night.
What time is check-in at Sheraton Niagara Falls?
Check-in is from 4 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton Niagara Falls?
Check-out is at 11:00 AM.
Where is Sheraton Niagara Falls located?
Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Seneca Niagara Resort & Casino and Observation Tower. Niagara Falls State Park and Aquarium of Niagara are also within 15 minutes.

Guest reviews

Overall score and ratings for Sheraton Niagara Falls

4.0
Very Good
5 - Excellent
736
4 - Good
536
3 - Okay
220
2 - Mediocre
115
1 - Poor
93
4.1
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

3/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was great. Room was clean bed was comfy food was great . Pool was nice

    Stayed 2 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jul 2020

    3/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      2/5

        This traveler didn’t leave comments with their review
        Stayed 2 nights in Jul 2020