“The staff at hotel Villa del Sueno is what makes the place. We had a couple minor issues, but they were so small that we didn’t even bother to ask for assistance - 1) dirty coffee ring on our nightstand upon check in - cleaned ourself. 2) the shower head had a leak and was spraying out over the edge of the shower onto our sink area - we put a rag over it and it was fine. Breakfast was great and service was good, we ate a lunch and a dinner at the hotel as well, both very good. It was our……
“The checking-in was extremely low, the person in charge seemes not to be knowledgeable about the process. The rooms were supposed to be paid in full.
At the check out they messed up, charging me what I already paid. When I realized the error, nad they the agreed that was an error on their side, they told 15-30 day to reimburse the wrong charges.
Really not a very good customer service at the front desk.
Restaurant and other areas the service was excellent.”
“Love this place but I really wish they would have better food. Everything is covered in cheese or mayo and everything is gluten free. I tend to limit my stays to one or two nights max at a time because I get hungry.”
“La ubicación y logística es excelente!!
A menos 100 metros caminando de la playa, con Starbucks, restaurantes de todo tipo y minisuper en un radio de 200 metros, y al mismo tiempo estar en una zona segura y exclusiva, sobre la calle principal, definitivamente es la mejor opción.
Adicionalmente, la comodidad del parque subterraneo para accesar directamente con código y de ahí subir a los apartamentos, hace que uno se sienta como en casa.”
“This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no……
“This is the perfect location for visiting Tamarindo!!! Away from the trafficked area, but easily accessible to all Tamarindo has to offer.
Henry was very friendly, informative, and professional.
The staff from breakfast were amazing and the food, from the flavor to the amount, was amazing.
One of the best quality for price ratings should be given to this location.”
“Fantastic place to stay! Kids loved the pool and the wildlife everywhere was amazing to see. Staff were so helpful and kind. Will definitely stay again!”