“Great staff, beautiful pool. Incredible food in the restaurant.
But the elevator is broken (and apparently has been for months). Looks like they have no plans to fix it, since we noticed the staff storing cleaning supplies in it. We had to move to a first floor room (from the Nyuri Penthouse Suite) when my husband got into an accident in Costa Rica and could no longer use the stairs. Very disappointing that the management company doesn't consider this a priority.”