Palm Springs Castle Hotels

"very pet friendly. grounds were immacculate. staff were friendly room was clean."

"I was greatly disappointed by the terribly horrendous beds. When you lay on them you sink 6 inches making it difficult to climb out. They are more like hammocks with springs popping through. The comforter was torn terribly. Faucets were loose. And when they moved us to another room eventually...the room stank like airplane glue or toxic grouting. The staff was miserable and uncouth. I'd rather sleep in my car and the room was $425 a night plus parking. All in all you couldn't pay me to ever stay at a Renaissance hotel again. "

"The room was great for our short stay needs. Front desk staff excellent and the texting option made everything super easy, responsive and peace of mind. "

"The room was almost destroyed. It was smelly."

"Did not use the pool but saw several people enjoying themselves. The staff were great."

";we checked in and the bath mat in the bathroom was dirty and had to be replaced. The showere had one temperature-Hot in the highest setting; valve had to be replaced. Our room was not made up when we came back to it at the end of the day. The room had no pen or paper."

"Very quiet stay, staff was very helpful, "

"Toilet wouldn't fully flush on its own, I needed to help it out by using the trash can filled with water to dump it while it’s flushing for water to go down. Automatic lights in entry and bathroom kept turning on and off all night. This was a terrible idea folks. We thankfully only stayed one night and didn't find out of all these issues until we were in for the night so I didn't tell them until the next morning at check out. Front desk said he would refund the resort fee which was nice. I hope they remove those stupid automatic lights. "

"Great for our 3 and 5 year old sons!"