Palm Springs Castle Hotels

"Good breakfast and nice staff"

"The reception staff was excellent--very kind and professional. Shuttle drivers were excellent as well"

"Although there 3 restaurants, seems like none were open"

"Great place!"

"Be wary when booking here. The pictures are deceiving. Structrually, it’s the same. However the building is run down, dirty and in an overall poor condition. My room had a broken door latch so we could not shut the bathroom door. I felt so uncomfortable and the entire room smelled like cigarettes, mind you it’s a non smoking room. Staff was short and not welcoming. "

"Great "

"Dirty, coffee pot was disgusting, big window in front did not have a lock, and then when they fix the lock, I opened it partially, and then could not close it again, there is no microwave in the room. The room was spacious, but really needed some work. The reef bar annd restaurant and Sanchos restaurant that was sort of attached to the pool were great. But the hotel really needs some tender, loving care."

"Heres the thing...we love The Saguaro for the vibes but the property could definitely use a fresh coat of paint. And the carpet in the rooms needs some serious love. Ive always felt like The Saguaro just doesn't care much about anything but the pool area. My daughter and I had an ok stay but lots of issues about housekeeping, clogged plumbing in our room etc. We addressed the issued with management but being 100% transparent they didn’t even get back to us until after we left the property. Management communicated that they were short staffed and that contributes to some of the issues but knowing that it was Spring Break time I dont fully understand how they weren't prepared. In a nutshell we enjoyed our stay because my daughter and I make sure we have a good time everywhere we go but I really hope they step up their game. The complimentary bicycles were great the restaurant is delicious and pool vibes are vibing but truth be told they absolutely must step their game up."

"Carpet in room was discolored and old. Very few amenities in room. Pool okay but saw person in there with dog and liquor. Bed and sheets were good."