“Staff and Owner were very accommodating and kind, yet very respectful of the guests stay. This is one of the best experience of my 3 week solo travel in Switzerland and Italy.
Brilliant restoration of a family villa with unique hospitality. From check in to check out it was a highlight of my travels.
Suggest getting tickets for ferry from Como to Lezzono early in the morning to avoid long queue. Also, taking bus back to Como, in am, is often full. Best to travel with smaller suitcases for……
“We stayed in a junior suite. The whole layout of this suite is strange, just like an old residential bedroom adding with a toilet and living room but doesn’t match the overall style / design at all.
The water supply of the basin tub is totally out of control (bathtub was ok) either crazy hot or freezing cold, one way or other!!!
The hotel seems to be very “environmental friendly” where the supplies for the bathroom is extremely controlled, for example, only 1 small bottle of liquid soap for a……
“I had a very disappointing stay at Best Western Hotel Bellevue Au Lac. The room was nothing like the photos on the website — outdated, worn, and clearly misrepresented. The facilities are old and poorly maintained.
Even worse, we experienced discrimination from staff at breakfast. We queued before another couple, but the waiter ignored us and then claimed there were no indoor tables, forcing us into a cold, semi-outdoor area. Breakfast was basically self-service (we had to pick up cutlery and……
“Fantastic room, as advertised. Great location, excellent view, the staff are all friendly and most helpful. The restaurant food and service was excellent.”