“The only good thing I can think of about this lodging was that the HVAC was working.
Otherwise, there were public hairs on the bathroom floor. There was mold on the shower curtain. There were dead roaches everywhere. The refrigerator worked intermittently. The only amenity was a small bar of soap...no coffee and no facial tissues. The carpet was sticky. The TV remote wouldn't work.
My Expedia itinerary indicated an 11:00 a.m. checkout. However, when I checked in there was a big red note……
“Front desk closes at 7pm, could not check in and had to get a room at another hotel 20 miles away.
Very annoying, will never stay there. We make the trip between Columbia and Charlotte regularly and we were hoping this hotel, that looked cute on the website, would be our preferred place. Bar/restaurant was also not open on Sat night at 9pm when we arrived. There was only 1 other car in the parking lot, it actually looked like the hotel was permanently closed.”
“Staff was very professional and helpful. Breakfast was great, many options. The only disappointment was that the pool was closed for maintenance. We will definitely be back”