“Room was not ready to check in, We had to wait 3 hours and we did not get the room we reserved, A/C unit was not working, we reported to staff and was never fixed. We request for room to be clean next day and was never clean, We ended up leaving the room one day before, We were not comfortable, Ended up losing money,
Bad experience”
“The property failed to inform us that the restaurant burned down and the Ferris wheel and zip lines were not available, We got hungry after 6pm so we had to leave the resort at night time. Super inconvenient since it’s in the middle of nowhere.”
“I will not recommend Festival Hotel, 1- they charge for parking, that should be a complementary,
2- I rented a room with two beds,
One bed for me and my wife and the other bed for my kid,
Well, I had to pay extra money for my kid, why would I rent a room with extra bed if I didn’t need it, NO AIR Conditioning, we had to open the window to be able to sleep, but then we had to closed it, party outside doesn’t stop till 6am not staying there anymore.”