“Didn’t fix the sink plug after I told them it was broke, maintenance never did show up like she said he was going to. The room card wouldn’t work and they blew it off saying it was because it was I had the cards next to my phone…the card thing on door was malfunctioning and soap dispenser empty. Why have it if you’re not going to fill it. Annoyed with this place.”
“The hotel looked like it had recently been renovated. Everything was clean and tidy. I did not like the fact that the in room refrigerator did NOT have a freezer compartment to freeze our ice pack for the cooler we took into the mtns daily. The breakfast was great very similar to what we had last year in Houghton/Hancock MI. Great way to start the day. The front desk person we saw when we checked in was not as helpful as she could be. They should have a list of restaurants in the area that are……
“The King room was big. Having a sofa was great. Breakfast was okay...eggs, bacon or sausage, waffles and bagels.
When crowded, seating is limited for breakfast...but it allowed us to meet new people.
Staff was mostly nice, our only complaint was that no one brought us clean towels or made the bed over the entire 9 days. They only tried on the last day and I had left my suitcase on the bed, so they wouldn’t touch it (that was the only time something was left on the bed).
We changed out own……
“The view of Lake Champlain is beautiful. We really liked the breakfast to go bar. Only one complaint. There were flies buzzing around room one. The windows were closed, but we could not see where they were coming in from.”