“The two women at the front desk were engaging, quick to respond and interesting to talk with. They represent the hotel and the company owning the hotel very well.
Many thanks.
You definitely need a bigger, more visually noticeable sign for the hotel that travelers can find more easiy. It took me a long time to find the entrance and hotel itself.”
“I had a reservation on Aug 14th but couldn't check in. I filed a claim with Travel Guard, and they said the Hotel said I checked in. Poor service trying to resolve the matter with Tollway; the receptionist couldn't understand what I was saying and hung up.”