Amenities that are in the listing not available for use. Golf Cart stolen back around April, not communicated until after our arrival and 3 days of email, text, and calls. By this time all cart rentals were booked for the week. Host did state that they were dealing with a family emergency which I do understand. I can forgive a lot if I have some idea, just asking for some communication. Grass hadn't be cut in many weeks, part of renting this property is to accommodate our 9 year old Shih-Tzu. The grass in her area was a foot and a half tall. I found a fellow vacation goer and got it cut. Grass around the pool was almost as tall. I dont expect everything to be perfect, but there is a level of expectation when paying out several hundreds of dollars in fees. Day 4 of our stay I'm trying to get us some donuts and my wife calls and says a man is in the yard, I get out of line and head back to the house to find a plain cloths gentleman in an unmarked pickup walking around the front of the house. Again, zero heads up, no commication that he was coming. He was sent by the property manager/ owner to fix a leaking pipe buy the pool. I called the host and asked for a return call because I felt that enough was enough and the single email reply thus far wasn't cutting it. Day 5 so far and still no return call. Hope your stay is better than ours.