Title: Nook Tulum by The Spot Rentals Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Nook Tulum by The Spot Rentals Apartment with an outdoor pool, near Tulum Beach ## Photo gallery for Nook Tulum by The Spot Rentals ![Outdoor pool, sun loungers - Nook Tulum by The Spot Rentals (Tulum)](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/7e14a410.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony | Living area - Nook Tulum by The Spot Rentals (Tulum)](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/86ae2af0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, Kitchen | Iron/ironing board, free WiFi, bed sheets - Nook Tulum by The Spot Rentals (Tulum)](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/15466150.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Nook Tulum by The Spot Rentals (Tulum)](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/a1730b1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony | Living area - Nook Tulum by The Spot Rentals (Tulum)](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/483e9c71.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Nook Tulum by The Spot Rentals combines beachy atmosphere with contemporary comfort. Travelers spend afternoons in the outdoor entertainment space or relax poolside on comfortable loungers surrounded by greenery. ## Reviews 6.4 ## Popular amenities - Pool - Free WiFi ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Deluxe Apartment, 1 Bedroom, Balcony ![Deluxe Apartment, 1 Bedroom, Balcony | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/eb09d009.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Balcony ### Highlights Balcony Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Private bathroom Rainfall showerhead - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Deluxe Studio Suite, Kitchen ![Deluxe Studio Suite, Kitchen | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/dd903306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Kitchen ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Private bathroom Rainfall showerhead Microwave Toaster - 431 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![OCEANFRONT VILLA WITH PRIVATE POOL | View from room](https://images.trvl-media.com/lodging/102000000/101430000/101422500/101422488/b4fab89b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Gitano Zona Hotelera - On private beach - Pool - Spa - Pet friendly 8.4 Very Good 82 reviews $207 nightly $251 total Feb 9 - Feb 10 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Casa-Gitano.h101422488.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0e7f169d-03e0-4e64-a1ef-901cde0c6383&top_cur=USD) Ad ![Down comforters, free minibar, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16180000/16173300/16173295/302b3dfd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah - Pool - Hot tub - All inclusive - Spa 9.0 Wonderful 1,002 reviews $566 nightly $684 total Feb 17 - Feb 18 Total with taxes and fees [](https://www.expedia.com/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0e7f169d-03e0-4e64-a1ef-901cde0c6383&top_cur=USD) Ad ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 72 reviews $66 nightly $83 total Feb 6 - Feb 7 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0e7f169d-03e0-4e64-a1ef-901cde0c6383&top_cur=USD) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All inclusive 9.0 Wonderful 227 reviews $242 nightly $301 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0e7f169d-03e0-4e64-a1ef-901cde0c6383&top_cur=USD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 295 reviews $444 nightly $527 total Mar 2 - Mar 3 Total with taxes and fees [](https://www.expedia.com/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0e7f169d-03e0-4e64-a1ef-901cde0c6383&top_cur=USD) Ad ![In-room safe, individually furnished, blackout drapes](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3390000/3389400/3389380/34d8262a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BE Destination Tulum Zona Hotelera - 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All Inclusive Kantenah - On private beach - Pool - Breakfast included - All inclusive 8.4 Very Good 820 reviews $412 nightly $498 total Mar 1 - Mar 2 Total with taxes and fees [](https://www.expedia.com/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-Spa-All-Inclusive.h1449832.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0e7f169d-03e0-4e64-a1ef-901cde0c6383&top_cur=USD) Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2810000/2802600/2802513/5f7331cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Palladium Colonial Resort & Spa All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 8.2 Very Good 1,001 reviews $374 nightly $453 total Feb 24 - Feb 25 Total with taxes and fees [](https://www.expedia.com/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=0e7f169d-03e0-4e64-a1ef-901cde0c6383&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Nook-Tulum-By-The-Spot-Rentals.h100723181.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Nook-Tulum-By-The-Spot-Rentals.h100723181.Hotel-Information) ## About the neighborhood Tulum is home to Nook Tulum by The Spot Rentals. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.com/Tulum.dx182189) [View more Apartments in Tulum](https://www.expedia.com/Tulum-Apartments.d182189-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.17441%2C-87.45811&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CKArEYGGuUsZAEGVZ2AJ2IkSc_E=) Tulum, Tulum, QROO, 77765 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 16 min walk \- 0.9 miles - ![Tulum Mayan Ruins featuring tropical scenes and rocky coastline](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 6 min drive \- 2.7 miles - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 10 min drive \- 4.0 miles - ![Tulum Mayan Ruins which includes a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 15 min drive \- 6.2 miles - SFER IK 4 min drive \- 1.6 miles ### Getting around - Tulum Intl. Airport (TQO) 54 min drive ### Restaurants - Maya Tulum 18 min walk - La Eufemia 18 min walk - Mateos 5 min drive - Kin Toh 5 min drive - Ukami Jungle 4 min drive ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Nook Tulum by The Spot Rentals Apartment with an outdoor pool, near Tulum Beach This smoke-free apartment building features an outdoor pool. Each apartment features free WiFi, a rainfall shower, and a shower. Weekly housekeeping is available. Nook Tulum by The Spot Rentals offers 5 accommodations. This Tulum apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/5cfa2229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunab Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 7.2 Good 15 reviews $760 nightly $923 total Feb 6 - Feb 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Studio, Private Pool, Ground Floor | In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101840000/101833700/101833678/0b47a78c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seremonia Origen by The Spot Rentals La Veleta - Pool - Kitchen - Free WiFi - Air conditioning 5.0 2 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=101833678&PinnedHotelID=101833678&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/102000000/101860000/101857300/101857226/b44de12e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mistiq Temple II Tulum - Pool - Kitchen - Pet friendly - Free WiFi 7.8 Good 96 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=101857226&PinnedHotelID=101857226&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/106000000/105140000/105133200/105133103/d2d88c92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio 19 DK Jade Tulum - Pool - Kitchen - Pet friendly - Free WiFi 10 Exceptional 2 reviews $80 nightly $100 total Feb 6 - Feb 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=105133103&PinnedHotelID=105133103&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Apartment | Terrace/patio](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/5270ec04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mistiq Temple I Tulum - Pool - Kitchen - Pet friendly - Free WiFi 7.2 Good 71 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/102000000/101840000/101833600/101833501/2daae315.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seremonia Selva by The Spot Rentals La Veleta - Pool - Free WiFi - Air conditioning 7.6 Good 4 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=101833501&PinnedHotelID=101833501&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/111000000/110320000/110318900/110318885/03255e00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estudio con Jacuzzi Privado NAIA B8 Tulum - Pool - Kitchen - Washer - Pet friendly $78 nightly $98 total Feb 6 - Feb 7 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=110318885&PinnedHotelID=110318885&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115910000/115907100/115907024/a7d2849b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern apartment in Tulum trendy zone Tulum - Pool - Kitchen - Parking included - Free WiFi 6.0 1 review [](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=115907024&PinnedHotelID=115907024&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/123000000/122340000/122334600/122334510/cc6984e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peacefull jungle studio in Reverence, Tulum La Veleta - Pet friendly - Air conditioning - Gym [](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=122334510&PinnedHotelID=122334510&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/123000000/122070000/122060100/122060089/1cfa8fb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nativa Tulum Playa by The Spot Rentals Tulum City Center - Pool - Kitchen - Washer - Free WiFi 8.0 Very Good 1 review [](https://www.expedia.com/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=122060089&PinnedHotelID=122060089&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=100723181,84299138,101833678,101857226,105133103) ## Property amenities ### Beach - Beach towels ### Pool/Spa - Outdoor pool - Pool loungers ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - No onsite parking available ### Bedrooms - Bedsheets provided ### Bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Outdoor areas - Outdoor entertainment area - Outdoor furniture ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Tile flooring in room - Smoking not allowed ### Services and conveniences - Iron/ironing board on request - Virtual front desk - Weekly housekeeping ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 5 units ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 8:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation A virtual front desk provides assistance to guests Guests are recommended to download the property's Expedia mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Nook Tulum by The Spot Rentals Tulum Nook Tulum by The Spot Rentals Aparthotel Nook Tulum by The Spot Rentals Aparthotel Tulum ## Frequently asked questions ### Does Nook Tulum by The Spot Rentals have a pool? ### Is Nook Tulum by The Spot Rentals pet-friendly? ### How much is parking? ### What time is check-in at Nook Tulum by The Spot Rentals? ### What time is check-out at Nook Tulum by The Spot Rentals? ### Where is Nook Tulum by The Spot Rentals located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Nook Tulum by The Spot Rentals Reviews 6.4 All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 6.4 Cleanliness ### 2.0 Amenities ### 2.0 Property conditions & facilities 10 - Excellent 2 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Madeline Jan 11, 2025 Liked: Cleanliness, room comfort, communication #### We will be back! Beautiful hotel grounds, great location, spacious apartment ##### Madeline Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### Emily Jan 19, 2026 Disliked: Cleanliness, amenities, property conditions & facilities, communication I stayed here for 3 nights at The Soot Rentals. I was given a concierge through WhatsApp to connect with if I had any problems. The WiFi network I was given never showed up as an option. The concierge name is Marcial who never helped me. I reached out to the company over text and email and the one time the responded was to tell me they would send someone to fix it and they never did. After that they stopped responding to me at all. The television was also broken. This was the most unprofessional experience I’ve had ever. I had to go to coffee shops to get any work done since I never got WiFi which I paid for. Demanding a full refund for this ridiculous customer service. This hotel should not let Expedia do their bookings any longer. ##### Emily Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Jennifer Feb 1, 2024 #### Was OK This place was ok. The road to the place was legit a nightmare. It was a dirt road with so many deep pot holes it takes 5 to 10 minutes to drive. The internet was terrible. There wasn't very many people at the facility. The place had a ton of fruit flies from the person before us. The trash had been filled with hundreds of fruit flies before it was cleaned. I think the cleaning didn't happen for days and the trash baked with flies before we came. And then we arrived at 12pm but the cleaners didn't finish until well after the check in time. We were suppose to have the place by 4pm but it wasn't ready until 5pm so we had to wait for this. I wasn't very happy with this at all. The internet was basically broken the entire time I was there. Absolutely awful and it finally got fixed the last day we were there. The place was nice and I liked the bed but I'm not sure I would stay here again. ##### Jennifer Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Michael Mar 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Die Appartementanlage wird von mehreren privaten Eigentümern geführt, die jedoch nicht vor Ort sind. Eine funktionierende Rezeption gibt es nicht – während unseres Aufenthalts war sie durchgehend unbesetzt. Zwar ist der Pool an sich schön, doch die gesamte Anlage wirkt verlassen und ungepflegt. Ein Restaurant oder andere Einrichtungen zur Verpflegung gibt es nicht, was die Lage zusätzlich unattraktiv macht. Die Zimmer waren wohl einmal ansprechend, doch der fehlende Unterhaltungsaufwand führt dazu, dass alles langsam verfällt. Der Geruch nach Beton in den Räumen war unangenehm. Bei unserer Ankunft stellten wir fest, dass die Dusche defekt war, das Internet nicht funktionierte und an der Wand lediglich noch die Verankerung eines einst vorhandenen Fernsehers hing. Unser Vermieter reagierte zunächst auf unsere WhatsApp-Nachricht und versprach, sich um die Probleme zu kümmern – danach herrschte jedoch Funkstille. Selbst als später Wasser von der Decke tropfte (möglicherweise ein Rohrbruch), blieb unsere Nachricht mit Video unbeantwortet. Ans Telefon ging er ebenfalls nicht, auch nicht als expedia ihn versuchte zu kontaktieren. Die beworbene Bar und das Restaurant waren geschlossen. Die Ausstattung am Pool war in einem desolaten Zustand: Eine Liege brach unter normaler Nutzung zusammen, die Auflagen waren feucht und teilweise am schimmeln. Letztlich wandten wir uns an Expedia, die uns halfen, das Zimmer sofort zu stornieren. Das Anlage wird bald eine Bauruine sein. ##### Michael Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jesus Rodolfo Feb 26, 2024 Liked: Cleanliness, room comfort, communication #### una buena opcion Muy buena opcion para quedarse ##### Jesus Rodolfo Stayed 3 nights in Feb 2024 ### 8/10 Good #### Jesus Rodolfo Apr 21, 2024 ##### Jesus Rodolfo Stayed 5 nights in Apr 2024 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Garza Blanca Resort & Spa Cancun - All Inclusive](https://www.expedia.com/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information) - [Barceló Maya Palace - All Inclusive](https://www.expedia.com/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) - [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.com/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.com/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.com/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) - [Moon Palace Cancun - All-Inclusive](https://www.expedia.com/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) - [Joia Paraíso by Iberostar - Adults Only - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information) - [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.com/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) - [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.com/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) - [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.com/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.com/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.com/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.com/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) - [Trs Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.com/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) - [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.com/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) - [Valentin Imperial Rivera Maya All Inclusive - Adult Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-Valentin-Imperial-Riviera-Maya-All-Inclusive-Adults-Only.h1789787.Hotel-Information) - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.com/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) - [Unico Hotel Riviera Maya - Adults Only - All Inclusive](https://www.expedia.com/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information) - [Fairmont Mayakoba Riviera Maya - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Fairmont-Mayakoba-All-Inclusive.h10364193.Hotel-Information) - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.com/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) - [Moon Palace Nizuc - All inclusive](https://www.expedia.com/Cancun-Hotels-Moon-Palace-Nizuc-All-Inclusive.h34975395.Hotel-Information) - [Hard Rock Hotel Riviera Maya - All Inclusive](https://www.expedia.com/Puerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-All-Inclusive.h447258.Hotel-Information) - [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.com/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information)