搜索泰恩和韦尔酒店

“I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.”

“Very clean and well appointed hotel. Staff were very helpful especially ‘Ovi’ at breakfast.”

“選擇不多。”

“The arrangement between hotel and restaurant is not clear to customers. Drinks are charged to the room but nobody tells you until check out.”

“With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.”

“No prior notice for “no spa nor massage” from Saturday to Monday. ”

“Great ”

“是的”

“We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an……

“It was so unique and everything felt special”

“Excellent stay. Love the new rooms. You need to clean the chairs in the bar. Had to wipe a few down myself.”