Van Nuys Chalets

Two times staying here all my stays have been good only thing that they changed was early check in now has a fee other than that everything was perfect

We enjoyed our stay! The staff was very friendly. They explained everything for check in, breakfast and the pantry. They told us what things were around them, like Target and Dennys. The pantry didnt really have anything good so we went up the street to Target. The room was very clean and beds comfortable! My family felt very comfortable and safe there.

I dont like that they tow cars if you have guest after 9pm.

Incredible service from the manager John. He went above and beyond for us during our stay over the weekend and made our time as stress free as possible. The room was very clean and tidy. Great overall experience and I would chose hyland inn over a chain hotel anytime I’m in the area.

We loved the location, the pool, the relaxing vibe, the breakfast. Fabulous place to stay!

We really enjoyed our stay! Safe neighborhood only a 10min Uber to universal studios. Very safe neighborhood. Clean property and accommodating. The only thing I notice was the wallpaper is starting to peel, but it’s also obvious they are actively working on updating the property. Breakfast is pastries only, but if you want more there are dozens of options within 2 blocks. Very much would stay there again.

The front accommodated me for my special request. I am very grateful.

We love staying here. The pool is heated and there is plenty of shade. Used the bar for the first time a drinks were perfect. Eric at the front desk exseplefies what being a host is all about. He has great customer service skills.

Great location, friendly staff, close to Warner Bros and Olive's is a great close restaurant. Pool was nice. Cool that they had several movies/shows filmed here as displayed on their Wall of Fame. Would stay again.

Only negative is on Expedia. could not find if parking was free or cost extra. It implied it was included. Luckily before I booked I read the reviews and could see from others they charge 25$ a night

Great hotel!!!!

The hotel was amazing super clean very quiet I would defiantly will book clean the staff on front desk register she was amazing

Front desk staff -Gerry is friendly and accommodating, house keeping is also fast by giving extra bedding. A lady from the office offers my kids with crayons and drawing stuff during our check in. The place is very homey with friendly staff. My family feels secured during our stay and my kids loves the heated pool!

I requested a 1st floor room due to my mobility issues. They granted that request and even UPGRADED my room to a suite with wider doors and a roll-in shower! The free breakfast consisted of make-your-own waffles, eggs, bacon, various cereals and various breads, bagels and muffins. The check-in was very smooth and friendly. I will definitely be staying at La Quints again!

We had a wonderful time and we are planning to go back .

Great staff very comprehensive in All aspects lkepomg It simple

initially, I was upset because I was charged then told that my reservation was not in the system. Upon further review, the manager quickly alerted me that I had booked for Sunday and not Saturday as I had originally thought. she was patient and very professional and accommodating me although it was my error. I owe her tremendous gratitude and great customer service followed. The room I had was clean recently remodeled and she took a negative and turned to a positive. Thank you both.