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"The hotel provided shuttle service to restaurants downtown which was excellent as my husband was really tired from our long drive to Buffalo "

"It was the best experience I’ve had in a long time! "

"Nice clean place "

"We love Seneca in Niagra Falls NY. This is the first time I think we had an issue. And here's my issue, the money we spend in casinos is outrageous for us. We don't go to win, we go for the entertainment. It is nice when you win but for us it's strictly entertainment. I was shocked to see in our room were two bottles of water, you would think for the money you're paying for the room and the money that you would probably lose at the Casino they could give you a bottle of water. There was a $2 charge for each bottle of water. The second is I went into a lady's restroom and this is out where the restaurant area was by the Bear Claw (awesome place to eat by the way. ) further down. I have never ever been in a casino bathroom where it has been as filthy as it was that day. Toilets weren't flushed I'm sure no fault of the casino. Paper towels everywhere. I didn't even use the restroom that's how bad I felt it was. Other than that we had a fantastic time, we love going there we love to visit the Falls walk around it's a nice convenient area. I thank you for the hospitality, your staff is always wonderful, check in and check out is easy."

"Great rooms, counter space in bathroom was awesome. Hooks by the door were my favorite! Breakfast was ok for a quick bite. Good coffee all day. Shower was a little slippery and clogged a bit, but a nice place to stay for Daemen graduation. Plenty of parking and Rite Aid out your door! Shopping, coffee & restaurants all down Main St."

"Outstanding. Thank you Jessica "

"The beds were comfy & the room & bathroom were clean. I’m not thrilled that as a paying customer, you also have to pay to park your car overnight. $10 & I had prepaid. I just find it to be a ridiculous junk fee. It’s literally the hotels parking lot. Not a parking garage in a big city. I wish there was a microwave if not in our room then at least down by the ice machine. The only microwave I was made aware of is in the main lobby. Aside from that, the property is well kept & the Niagara River flows right outside the huge spacious pool area. The pool area features a ping pong table, Cornhole boards, a river facing seating area. "

"Location is close to shops, restaurants and not too far from the Falls attractin area. Safe and quiet area. Good value with handy breakfast "

"I love that all the rooms have the jet tubs those little jets really smooth my bad. The rooms are always clean and the shower cap was definitely a plus"