8.2/10 Very Good! (1,420 reviews)
I booked a two-night stay but couldn't check in until nearly midnight due to my work schedule. When we finally arrived and started getting ready to head out, I noticed the window shades were about three inches too short, which really compromised our privacy.
We returned to the room around 3:00 am. Since it was a chilly Midwest night, we tried to turn up the heat. Unfortunately, we realized an hour later that it wasn't working at all because the heating element was completely disconnected.
I waited until morning to report the issues to the front desk. The staff member on duty was quite dismissive and unhelpful, refusing to take action until his manager arrived. While the manager did acknowledge the broken heater and upgraded us to a new room, the new space was poorly cleaned and still had crumbs on the counters.
Overall, I can only recommend this hotel if you are on a very strict budget and willing to overlook significant maintenance and service issues.
Reviewed on Nov 9, 2026