“Very spacious room. Wonderful shower, easy to walk into. Our previous room had several flights of stairs to walk up to access it and we are in our 60's so not easy to do as the stairs were steep. ”
"I booked a single bed room and paid for it. When I was about to check in, the front desk told me that my information was not in the system. I said how could it be possible, so I showed him my payment receipt. After a long time, they suddenly told me that they found it and upgraded my room for free. In the end, they gave me a room with two beds. I told the front desk that I was alone! Unpleasant"
