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"Good new hotel, very clean and staff are very friendly"

"Clean room and good size Staff very friendly Great location "

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"Conveniently located above a huge mall woth lots of food options and shopping"

"Good"

"Cozy and convertible "

"Okay for what you pay for"

"Clean & Great Friendly Staffs"

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "