El Obelisco Macho Tours

Todo, comida, servicio en general

Balcones del Caribe is a beautiful spot with an excellent location and easy access to the beach. The complex feels very safe, and the staff were always helpful when we needed general information. My only concerns were about the condition of the village: the back door didn’t have a proper lock, the bathroom door wasn’t closing well, and the safe box wasn’t working during our stay. Overall, it’s a lovely place with great potential—just needs a bit more attention to maintenance.

Overall I will not be coming back to this resort, also not sure if I would recommend it. The staff was friendly for the most part. The food was probably my favorite part about it. The decor was nice, the beach was beautiful. But it was very small, not much to do, no swim up bar, only one pool for everyone, very little liquor choice, especially if you’re not a VIP. In our room, the floor felt dirty, and the swim up pool in the back was dirty, I had asked for them to clean it and it was not cleaned, so we never used it. My fiancé had also paid for the room to be decorated for my birthday, along with a beachside dinner. We had to tell them to decorate the room and we were never told about the beachside dinner at all, never mentioned it once. We ended up paying for an excursion and during the excursion, which was horse ride to the Salto de Limon, we knew the locals who helped out with the horses were plotting to rob my fiance. They were talking in Spanish not knowing we were very well aware of that Spanish dialect. Luckily by the grace of God we ended up avoiding it, stayed close to the Tour Guide. But when riding the horses the tour guide doesn’t join, so we were in the middle of the trail alone with these people who are only volunteers. Multiple of them were involved in the plotting. I hope this excursion is more aware of who they let volunteer We addressed this with the resort, but I don’t feel like they did enough to help us out with the scares and the inconveniences.