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"Wonderful service and people who work there! Super friendly, kind- absolutely amazing service! I will definitely stay there again! Thank you so much for everyone working there- particularly Keith and Herb, and the other gentleman who retrieved my car for me (so sorry/ can’t remember his name)… You guys are the best!"

"Absolutely fantastic, this hotel is 10/10 always clean, everything works, organized, quick check in, fantastic underground parking, and list of safe street parking. This property is professionally operated, the staff fantastic and friendly. The restaurant food is high quality and delicious, also a 10/10. The pay to order coffee bar the best I’ve had in any hotel in Victoria. Thank-you! "

"This was one of the nicest hotels ever. Staff was extremely friendly!! The jacuzzi was fabulous and the rooms exceptional. Shout out to Heather our concierge thank you for all the help with destinations. And Lee the doorman/valet he always made sure we had water in our vehicle and greeted us with a smile"

"Friendly and clean, and in a great location "

"Clean room, very sweet and kind staff (Malahat was so lovely), also the stickey wicket that is attatched to this hotel has very good food, would highly reccomend a visit there. Great location, even in November we walked almost everywhere we wanted to go. Highly reccomend this hotel, the price was great too 💜"

"Everything was fantastic! "

"Our stay was wonderful. Supervisor Jenny was great! She let our daughter trick or treat at the desk. It was so easy to check out, just had to send a text. We will be back! Very comfortable and inviting. "

"It was better than we expected. Nice staff, easy check in and check out. We will definitely stay there again"

"All very good!"