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AYZ Juan de Mena - Auto check-in property

2.0 star property
Adults-only guesthouse in Madrid

Choose dates to view prices

Photo gallery for AYZ Juan de Mena - Auto check-in property

Relax in a serene space with a large bed, sofa, and desk area.
Classic building with a mix of brick and stone facades, featuring ornate balconies and a well-maintained urban setting.
Stroll through a charming urban street lined with traditional buildings and lush greenery.
Stunning staircase leads to a second floor, surrounded by a large potted plant and a framed picture.
Experience the blend of modern and traditional design elements in our hotel's corridors.

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Superior Double Room, Private Bathroom

Highlights

Air conditioning
Heating
Separate bedroom
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Hair dryer
Private bathroom
Desk
Mobile key entry
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Quadruple Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Hair dryer
Private bathroom
Desk
Mobile key entry
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room, Private Bathroom

Highlights

Air conditioning
Heating
Separate bedroom
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Twin Beds, Private Bathroom

Superior Double Room, 2 Twin Beds, Private Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Superior Double Room, 2 Twin Beds, Private Bathroom

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | 1 bedroom, desk, free WiFi, bed sheets

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Separate bedroom
Portable fan
Hair dryer
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Calle Alfonso XI 11, Madrid, 28014

What's nearby

  • Prado Museum - 5 min walk - 0.3 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Puerta del Sol - 13 min walk - 0.7 miles
  • El Retiro Park - 18 min walk - 1.0 mile
  • Plaza Mayor - 4 min drive - 1.6 miles

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Aarde - ‬4 min walk
  • ‪James Joyce Irish Pub - ‬5 min walk
  • ‪Ritz Garden - ‬6 min walk
  • ‪Faborit - ‬6 min walk
  • ‪Rodilla - ‬5 min walk

About this property

AYZ Juan de Mena - Auto check-in property

Guesthouse near Prado Museum
Located close to El Retiro Park and Gran Via, AYZ Juan de Mena - Auto check-in property has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out and smoke-free premises
Room features
All guestrooms at AYZ Juan de Mena - Auto check-in property have comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Showers, hair dryers, and soap
  • Heating, housekeeping, and desks

Languages

English, Spanish

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Twin Room, Shared Bathroom | 1 bedroom, free WiFi, bed sheets

New Dream Madrid

  • Free WiFi
  • Breakfast available
  • 24/7 front desk
7.8 out of 10, Good, 29 reviews
$131 nightly
The price is $144
Sep 1 - Sep 2
Total includes taxes and fees
New Dream Madrid

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property

Property is also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

Frequently asked questions

Is AYZ Juan de Mena - Auto check-in property pet-friendly?

No, pets are not allowed at this property.

How much is parking at AYZ Juan de Mena - Auto check-in property?

This guest house doesn't offer parking.

What time is check-in at AYZ Juan de Mena - Auto check-in property?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at AYZ Juan de Mena - Auto check-in property?

Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).

Where is AYZ Juan de Mena - Auto check-in property located?

Located in Retiro, this guesthouse is within a 10-minute walk of Prado Museum and Gran Via. Puerta del Sol and El Retiro Park are also within 1 mi (2 km). Banco de Espana Station is 6 minutes by foot and Retiro Station is 8 minutes.

AYZ Juan de Mena - Auto check-in property Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 61 out of 175 reviews
Rating 8 - Good. 51 out of 175 reviews
Rating 6 - Okay. 25 out of 175 reviews
Rating 4 - Poor. 12 out of 175 reviews
Rating 2 - Terrible. 26 out of 175 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very private and conveniently located
Stayed 3 nights in Nov 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Total automatized easy check in and out. Close to transportation, historic and tourist places.
Stayed 2 nights in Oct 2023

10/10 Excellent

Belia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, amenities
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
Stayed 1 night in Jun 2025

8/10 Good

Bethward

Liked: Cleanliness
Disliked: Amenities
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Stayed 1 night in May 2024

6/10 Okay

Felipe

Liked: Cleanliness
the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
Stayed 3 nights in Sep 2024

8/10 Good

Ester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Guay
Stayed 1 night in Jun 2023

6/10 Okay

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Stayed 2 nights in Jan 2025

6/10 Okay

Cindy

Disliked: Cleanliness

Good location, quiet, no window

The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Stayed 3 nights in Jun 2023

2/10 Terrible

SUNG

The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Staff & service

Live in a basement, and tech only check-in hassle

The booking process is unclear, takes a lot of effort before you know that you can really enter the room, and the place doesnt even have a glass to use the water dispenser. All processes are tech based, but the tech is not a seamless experience. Also, you live in a basement.
Stayed 1 night in Mar 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like the way the work
Stayed 1 night in Jun 2023

2/10 Terrible

Elise

Disliked: Staff & service, amenities, property conditions & facilities
I was locked out of the building for two hours with two other customers with no way to get in. We called and were ignored
Stayed 1 night in Mar 2023

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm giving poor rate because I never find the hotel. I arrived around 12:30 am to the address indicated in the website I was surprised , no sign nothing that indicated the existence of this hotel. I asked to different police officers and none of them had idea about this hotel. I called a phone number on the website and they never responded. I have to walk with my wife around puerta del Sol to see where we could spend the night. Fortunately we found a hostal. I complained with Expedia and they processed a refund.
Stayed 4 nights in Apr 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities

Poor experience, Dirty, Misrepresented photos

- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get. - Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel. Towels also smelly. - Pictures on Hotels.com vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
Stayed 1 night in Aug 2023

4/10 Poor

francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Health hazard

This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
Stayed 1 night in Jan 2024

2/10 Terrible

Andrea

Disliked: Cleanliness
Huele a orines, el agua huele feo, no tienen consigna. No reserven ahí.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daria Katarzyna

Liked: Property conditions & facilities
Buena ubicación y limpieza
Stayed 1 night in Jul 2025

8/10 Good

José María

Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Liked: Amenities
Tiene demasiado olor a cigarro y faltan cobijas para el frío
Stayed 2 nights in May 2025

10/10 Excellent

jaime

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in May 2025

8/10 Good

Avelina

Liked: Cleanliness
Disliked: Staff & service
Mandar las fotos más certeras. Confunden a los huéspedes aunque está bien
Stayed 3 nights in Apr 2025

8/10 Good

Jairo

Liked: Cleanliness, property conditions & facilities, room comfort

Buena ubicación, lee muy bien las indicaciones

Escogimos este hospedaje por la ubicación y el precio La ubicación es muy buena, justo a una cuadra del Parque del Retiro y a unos pasos del Museo del Prado A pesar de las instrucciones es un poco confuso dar con el lugar, es una puerta muy pequeña la cual abres a través de una ventana de internet, y ya dentro requieres otros dos accesos con este método No tienen lugar para resguardar las maletas, lo que lo hace muy poco práctico, el check in es muy tarde (3pm) Y el check out es a la 11am, si no lo haces así, te penalizan con un cobro extra
Stayed 2 nights in Apr 2025

2/10 Terrible

Dayra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No se hospeden, no hay apoyo para huespedes si se

Fue la peor experiencia de hotel. Dado el apagón ( y no tener internet) no se podía abrir la puerta del cuarto, y nadie del hotel se apareció a apoyar a los huespedes o resolverles los problemas. Estuvimos afuera de la habitación 9 horas y nadie del hotel tuvo la molestia de presentarse en el lugar. Gracias a una chica de limpieza llamada shirley pudimos entrar al lobby más no al cuarto, pues ella estaba esperando dentro a alguien para poder limpiar unas habitaciones dado que tampoco podía enteae
Stayed 2 nights in Apr 2025