9.2/10 Wonderful! (1,569 reviews)
Overall, my stay at Eaton DC was decent but fell short of expectations, particularly for a two-time Michelin Key recipient.
The interiors and design are genuinely lovely and account for a lot, but the experience beyond aesthetics left something to be desired. The staff was all very kind, though the stay never felt high-end or five-star. I’ve stayed in hotels that felt far more hospitable, where check-in came with a property overview, staff greeted you in the lobby, and small touches made the experience feel above and beyond. Here, everything just felt ordinary.
The rooftop bar is a highlight in concept, but the cocktails didn’t justify the prices, and the space felt more oriented toward private events than hotel guests, though they do reserve elevator access for guests during events. If you’re staying on a weekend, expect faint noise into the late night.
A few practical disappointments compounded the experience: the WiFi was so unreliable I switched to my phone’s data, the rooms felt dusty and not particularly clean, and the on-site restaurant and bakery were closed. While those dining options aren’t technically affiliated with the property, their absence still meaningfully impacts the overall value.
At the end of the day, the design alone isn’t enough to justify the price point, and I likely wouldn’t return. If you’re drawn to the aesthetic, it’s worth a visit, just go in with calibrated expectations.
Reviewed on Apr 27, 2026