Northwest Rochester Castle Hotels

"The breakfast is very spartan, mostly cereals, muffins, boiled egg and juice. They used to serve the hot waffle but it's gone. "

"The breakfast had so many options. There was a choice of oatmeal, waffles, cereal, fruit, sausage, potatoes etc. The location couldn't be more perfect for people who are visiting the strong museum. The pool area was very clean as were the rooms. The area surrounding the hotel seemed to be "up and coming". It felt super safe. Will definitely stay here again."

"Great hotel "

"Fan in bathroom didn't work ' much if breakfast food was gone by 10. I like the treadmills and coffee available all day "

"Breakfast was very good, with some healthy choices. Rooms are spacious and clean. The only drawback I noticed was how much noise you could hear from nearby rooms, using the bathroom or just walking around. Not sure what's going on with the plumbing (lack of soundproofing) but it sounded like people were in MY bathroom and actually woke me up in the morning."

"The counters in the bathroom and the desk in my room were never cleaned from the previous stay"

"Parking was great, didn't even know there was a pool. We wouldn't have used it anyway."

"We were not told in advance that the hotel was undergoing renovations and were put on a floor that was 90% being renovated. Front desk was almost always vacant of welcoming personnel. If I wanted something, I would have to call out. The room we were given was much in need of renovation: window was missing a pane that made outside noise seem like the window was open; the air conditioner was very noisy and did not work properly once we were able to turn it on; there were no hooks near sink and back of bathroom door to hold towels, robes, overnight kit, etc; the corner love seat is useless (very uncomfortable); key card to enter room would require multiple attempts before "green light" appeared. On the plus side, the room was clean when we arrived. Also, the always available coffee in the lobby was excellent and breakfast buffet was well stocked and maintained. "

"Loved staying here! Everything was very clean, staff friendly & great location. "