Crandon Park Tours

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Prime location. Connected to shopping mall and high level restaurants. Within walking distance of other restaurants and speakeasies that make Brickell special and busy. Love the amenities in the hotel (pool and fitness center and restaurant on site were great). Great hotel