Find hotels near Chun-Zumbul, Playa del Carmen

"Everything - customer service was excellent "

"Resort was pretty, staff was friendly. Only negative would be the quality of food. The food was bland. At all 3 sit down restaurants/ buffets. Monkeys are really cool my kids loved that. Shows were amazing. Drinks are ok. I would go again."

"I have been staying at ORP Privaledge for the last 8 years, and I love this resort with my whole heart. I can tell you, I'm not the only one. Let's start with the check-in. Angel was excellent. He had everything ready, so it only took 5 minutes, and we were on our way to our rooms. Plus, he explained everything and was on it with the answers to any of our questions. Next up, we had Ariz for our concierge. She's incredible; she's been my concierge on every visit since 2018, at least once, and sometimes twice, a year. Ariz gets it done. Anything I've ever needed or needed help with, she has made it happen. She constantly checks in with us to make sure we have what we need. She'll make sure we are good. If she's not in, she'll let us know who to talk to. Also, we got to take part in the Expidia dinner, and the food was next level. The chef prepared an incredible five-course meal with drink pairings. The chef and her staff were all amazing and talented people, and I can't wait for our next trip for this dinner; it was that incredible. At the dinner, we also got to meet one of my new favorite people, Omar, the resort's sommelier. Omar was incredibly knowledgeable and passionate about his craft. We signed up for a wine tasting with him the following evening, and he picked great, simple pairings that made it easy for us to fully enjoy and appreciate the beautifully crafted wines we sampled. They have Ariz, Angel, Omar, and a great staff overall. This is my second home. Thank you!!! "

"The staff was absolutely incredible. They go above and beyond to make sure every aspect of your stay is as special as possible. The pools were great, lots of fun pool activities going on."

"Clean resort family friendly "

"Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service."

"Was good . Could be cleaner but it was a great stay "

"Everything was great! Our room was clean and the entire staff was so nice and respectful. Our Family Concierge, Adrian was super helpful and knowledgeable from helping us plan the cenote excursion to making dinner reservations. Even without it, there were so many options and activities throughout the day. We would definitely go back! "

"We've been back to PYP three times and love the place. The food is fabulous. There are 5 sit down restaurants in addition to the buffet, a grill and bar in the beach, and a taco stand by the main pool. The drinks and waiter service throughout the resort are excellent. The junior deluxe swim out rooms are the best. The beach is lovely with lots of shade. The entertainment is top notch too. The highlight, however, is the staff. They are so kind, friendly, and knowledgeable. wait to go back again. "