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The Fives Beach Hotel & Residences - All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor swimming pools
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your current months are August, 2024 and September, 2024.
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September 2024

Photo gallery for The Fives Beach Hotel & Residences - All Inclusive

7 outdoor pools, pool umbrellas, sun loungers
10 restaurants, breakfast, lunch, dinner served; seafood
1 bedroom, premium bedding, pillowtop beds, free minibar items
10 restaurants, breakfast, lunch, dinner served; seafood
Lobby

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for EPIC One Bedroom Penthouse Suite

EPIC One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC One Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Pillowtop bed
  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for EPIC Two Bedroom Penthouse Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC Two Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
2 bedrooms
Pillowtop bed
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free minibar items

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Premium bedding
Separate bedroom
Pillowtop bed
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for EPIC One Bedroom Swim Up Suite

EPIC One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

EPIC One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Minibar (some free items)
LCD TV
Separate bedroom
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for EPIC Three Bedroom Penthouse Suite

EPIC Three Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

EPIC Three Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
3 bedrooms
Pillowtop bed
  • 2153 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
3 bedrooms
  • 1550 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
  • 1152 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 9 min walk
  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Punta Esmeralda Beach - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Privilege Lounge - ‬14 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Snack Riviera - ‬19 min walk
  • ‪Amaranto - ‬18 min walk
  • ‪La Laguna - ‬16 min walk

About this property

The Fives Beach Hotel & Residences - All Inclusive

Luxury all-inclusive property near Gran Coyote Golf
Located close to Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course, The Fives Beach Hotel & Residences - All Inclusive provides a nightclub, 3 poolside bars, and a terrace. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Indulge in aromatherapy, a body scrub, and a body wrap at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. The 24-hour gym offers fitness classes and yoga classes; other things to do include snorkeling, parasailing, and kayaking. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 7 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Bike rentals, an outdoor tennis court, and valet parking (surcharge)
  • A shopping center shuttle, a beach club on site, and babysitting (surcharge)
  • Concierge services, a front-desk safe, and tennis lessons on site
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 662 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries, showers, and hair dryers
  • LCD TVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel & Residences - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at The Fives Beach Hotel & Residences - All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel & Residences - All Inclusive on Aug 18, 2024 start from $246.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fives Beach Hotel & Residences - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Fives Beach Hotel & Residences - All Inclusive?

Self parking is available for USD 10 per night. Valet parking is available for USD 10 per night.

What time is check-in at The Fives Beach Hotel & Residences - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel & Residences - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel & Residences - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, scuba lessons, and more.

Where is The Fives Beach Hotel & Residences - All Inclusive located?

Nestled on the beach, this The Fives property is within 3 mi (5 km) of Gran Coyote Golf, Punta Esmeralda Beach, and El Camaleón Mayakoba Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 6 mi (10 km).

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 516 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 75 out of 1002 reviews" "
Rating 2 - Terrible. 77 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives did not disappoint, we were delighted everyday! Celebrated my daughter graduating from college as a family and it was perfect!
Stayed 6 nights in Jul 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giving the resort a 5 because of its rating based on being a 4.5 star hotel! The food choices were AWESOME! There were maybe a few items I didn’t LOVE, but overall I loved most of the food. There’s tons of food options (they make fresh tacos and pizza right in front of you by the pool as well) and the resturaunts and the service and staff are excellent which made our stay the best and the drinks were good as well! What influences my rating most is how much there is to do! The hotel always has events and fun things planned so you never get bored (silent disco, pool foam parties, big fiesta brunches, casino nights etc) and it’s super lively day and night and family friendly. We went as a childless young couple and still had an amazing time. The negatives: the beach isn’t the BEST beach, they did an amazing job cleaning up the seaweed during seaweed season and the water was gorgeous, but it’s not the best beach in my opinion but the infinity pool overlooking it made up for that. The resturaunts sometimes had long wait times but at an all inclusive, makes sense. Overall, we will be returning to the fives!
Stayed 5 nights in Jul 2024

8/10 Good

Kelly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach and pools, the restaurants were excellent, service outstanding
Stayed 6 nights in Jul 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves emensly!
Stayed 4 nights in Apr 2024

10/10 Excellent

Christopher

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely a great place to stay. A little beat up by the hurricane, but staff did an amazing job to get everything working as soon as possible. Very accommodating.
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facilities are not great. The food options were limited and not good quality. Also, you have no idea what's open and when. We didn't know when some restaurants would be closed on what days. They don't give you any pertinent information. Mexican restaurant was the worst, go figure. The place didn't feel like authentic Mexico. Only one night there was a mariachi band. Otherwise there was some lounge singers playing bad songs. The alcohol brands were limited and not good. The beer was crap. No modelo or anything decent. Room service took forever and would be cold when you get it. I don't recommend this place. There's probably much better places for less.
Stayed 7 nights in Jun 2024

8/10 Good

Marianella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Jenner

Stayed 3 nights in Jun 2024

8/10 Good

Martine Beatrice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, everything was organized and on time.
Stayed 6 nights in Jun 2024

10/10 Excellent

Solangel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stayed at The fives. Amenities, facility, and accessibility met our expectations. Staff was courteous, friendly, and quick to answer and resolve problems. We had a wheelchair with us and we’re able to enjoy the property and activities in the surrounding areas. We had a couple of inconveniences, our room flooded because of a broken heater and room service never arrived one night -improvement needed in these areas. Overall, we loved it!
Stayed 4 nights in Jun 2024

4/10 Poor

Maria

Traveled with family
Liked: Staff & service
Disliked: Amenities
I like the Pilates class and the bistro restaurant food and staff. I disliked that it took them 90’ to give us the rooms, even though we arrived at 3pm (the check in time) and forced us to walk to the beach so they “buy” time to get the rooms ready; they walked to the beach )16’ away) not considering we were tired of the trip, just to send us to the further restaurant to eat a hamburger; we didn’t like the amenities, the beds on the double room were stiff, the rooms are outdated and untidy, the elevator in building 15 didn’t work during the length of the stay. We needed to use the stairs but they never wiped the water off them . I didn’t like the fact that most of the property is far from the beach except some small area for resident owners which gives the feeling that the resort is not at the beach; we didn’t like the drinks )all watery down even the non alcoholic drinks, when I order sprite they gave me soda!) we decided to just order straight drinks such as tequila or champagne, so I recommend against the mixed drinks; we didn’t like that the cabanas obstruct all the views so unless paying extra for them, the beach is mostly far away … we didn’t like that the resort restaurants take up to 1 hour to be seated. We had to book there because we went to a wedding but I wouldn’t recommend it at all!! The night of the wedding they sent some strawberries with champagne but they left everything outside the fridge, just to find a pile of ants inside the room and a hot champagn
Stayed 2 nights in Jun 2024

8/10 Good

Chiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Kolade A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our family vacation here, solely based on reviews we read regarding the resort being a family-friendly property and it did not disappoint. Our kids are 13,11 and 1 year old so you can imagine our concerns around safety and activities to keep the kids busy and happy. There was a nice amount of daily activities that the older kids would attend and partake in, especially with 9 pools on the property and we felt very safe taking the baby into the pools. We felt very comfortable and everyone was so accommodating every where we went from the pool attendants to the restaurants. We even ran short on milk for our little guy and everyone was more than happy to provide us with milk for his bottle when needed. The restaurants were good, we never had to wait longer than 10 minutes to be seated and the we loved that the nightly entertainment took place in the main lobby plaza area every night in the open air seating area with late-night snacks and drinks. Although the resort initially appears to be big, we were able to walk the entire property every day and never took longer than 10-12 minutes. We especially loved how many beds and chairs were set up at the beach with all the food stands.
Stayed 6 nights in Jun 2024

6/10 Okay

Don, Jersey City

Traveled with partner
Disliked: Property conditions & facilities
Disappointed with this property. If you are used to relatively modern resorts with functionally appealing common areas and amenities, you will probably be disappointed too. The pool areas look dated. While the one-bedroom suite is a good size with two balconies, the air conditioner vent in the bathroom area leaked the first day. It was fixed but the ceiling was left a little messy with the drywall tape hanging. The biggest complaint is probably the fresh food component of the food service—namely the lack of fresh juices and fruits. The juices seemed like they could have been from some concentrate or powder. The prepared food at the restaurants was usually good though, so that was a plus. It’s a small property, and the restaurants are on the small side, which was both good and bad. The restaurants and pool bars are often closed so getting a bite or drink sometimes requires patience. Places I’ve stayed previously are more expensive so it’s definitely a case of you get what you pay for. And for the money, maybe this is worth it. But spending a couple of hundred more a night at a newer, larger resort, to me, is better.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay this week even with the terrible weather. The staff was amazing from the time we arrived. They were so polite and helpful. The new villas and the pool area were amazing. Our kids didn’t want to leave. Thank you for a great week and allowing us to unwind.
Stayed 7 nights in Jun 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 7 nights in Jun 2024

6/10 Okay

Brooke

Traveled with family
The drinks were like water, the food was meh and the beach smelled of seaweed
Stayed 5 nights in Jun 2024

10/10 Excellent

Shaybree

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Everything was so clean. Staff were super friendly. Food was great. Loved the entertainment throughout the day. Only thing we didn’t care for was the inability to make reservations at a specific time, it was first come first serve but once we figured it out we just adjusted our plans. They give you a buzzer so you can go do something else while you wait. Would definitely recommend!
Stayed 4 nights in Jun 2024

8/10 Good

Tracy

Stayed 7 nights in Jun 2024

10/10 Excellent

Daniel, Pomona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, super friendly, food was great and super clean, lots of fun activities during the day and evening
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 5 nights in Jun 2024

10/10 Excellent

Julio

Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole Abigail

Stayed 4 nights in Jun 2024

10/10 Excellent

Kevin patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the variety of different kind of restaurants on the resort. Me and the wife ate a differenty type of food every night for dinner and it was all good. The best spot for lunch is Lizzards. The staff on the whole property were amazing. We specifically loved Angel and Christopher from the entertainment team and Martin from Lizards. The shuttles running all over the priperty were great. My only complaint would be our check out which I think was a miss communication. Overall I would highly recommended this place to anyone and will likely be coming back.
Stayed 6 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5