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"Friendly staff. Clean room. Great location."

"Excellent lodging. Great staff. Great city. "

"Perfect location for everything downtown. Clean room and friendly staff"

"Nice staff, convenient location"

"Room was not restocked (no hand soap, no coffee pods , no coffee cups, no ice bucket liner, coffee pot didn’t work), the bathroom floor looked dirty. Towels were restocked, and I HOPE the bed had clean sheets. We came in and just fell in bed. It was not dusty, and everything looked nice at a casual glance. Desk staff are great! Personable and tried to help all they could. Parking is poorly lit, but seemed safe. Breakfast looks sparse, but after everything else we are afraid to even try it…"

"Everyone was lovely:) We had a great girls weekend away!!!!Transportation to downtown was so easy!! "

"Was pretty nice, but shower door didn’t close fully so water gets on floor in bathroom. Bed was comfortable and breakfast was free! "

"Very nice"

"I was there for an appointment at the Cleveland Clinic and found this hotel to be very convenient. The staff was friendly and the beds were comfortable."