肯塔基全包假期

The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience

Room was amazing and very clean. Normally in hotels you find things that haven’t been dusted in a while but not one spot of dust or dirt anywhere. Carpet in the bedroom was even clean. Staff members were very helpful, valet a little slow but friendly. Coffee shop was good. We were there for wedding and had groomsmen in our room the day of. It was perfect with large living size and 2 bedrooms/2 bathrooms.

The hotel has a great location with a garage right across the street - in addition to the on site valet parking. Very walkable to Heritage Bank Arena and GABP and lots of dining. We arrived shortly after check in time to be told that our room wasn't ready. We ended up waiting in the lobby for 45 minutes for a room to become available. The staff was friendly and provided extra drink tickets as compensation, but we only used 1 of the 2 that comes with a stay - so 2 more really didn't benefit us. The room ($350+) itself was on the small side, but nicely outfitted and clean. Not really a problem for us because we don't stay in the room much on trips - it's just a place to sleep and call basecamp. If you need room to spread out and work, these rooms might not be your ideal setup.

The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience

There was no room available for my accommodation after I drove 6 hours and notifies the hotel of my arrival time. When I got to the registration desk I was notified that the hotel was full and I needed to stay at an hotel that was substandard to the Hyatt. I was then directed to a holiday inn that was 15 minutes away from downtown which made my business trip meeting difficult considering all my colleagues were staying downtown.

Room was amazing and very clean. Normally in hotels you find things that haven’t been dusted in a while but not one spot of dust or dirt anywhere. Carpet in the bedroom was even clean. Staff members were very helpful, valet a little slow but friendly. Coffee shop was good. We were there for wedding and had groomsmen in our room the day of. It was perfect with large living size and 2 bedrooms/2 bathrooms.

很方便，工作人員很nice