肯塔基全包假期

We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In such cold weather, it was still very uncomfortable to bathe. When we checked out, I reported the problem again, but the front desk staff didn’t give me any response. This was truly terrible, I couldn’t even speak for those days because I lost my voice! This was supposed to be a trip we had been looking forward to, and I was also excited to stay at this hotel. But in the end, our trip to Cincinnati was completely ruined by the cold and the illness.

My husband and I were very disappointed. The room was small, no dresser to put our clothes in. We had to leave our suitcases on the floor which made it very hard to get to. A metal piece was sticking out on the bed frame which resulted in two cuts on my foot and one on my leg. The refrigerator was very small and it froze everything.

Hotel itself was beautiful. Staff was very accommodating.

The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience

The property is beautiful. Our room was lovely—very clean and comfortable. The seating in our room was perfect for reading, and the balcony an extra treat. Allen was so gracious and helpful. The location was great for dinner plans and a short easy drive to Churchill Downs. Breakfast was delicious—especially the biscuits and gravy. And, the young lady that served us breakfast was very nice and helpful. I’d recommend this Bed and Breakfast to anyone who is planning to spend time in Louisville.

My husband and I were very disappointed. The room was small, no dresser to put our clothes in. We had to leave our suitcases on the floor which made it very hard to get to. A metal piece was sticking out on the bed frame which resulted in two cuts on my foot and one on my leg. The refrigerator was very small and it froze everything.

Rooms were great everyone friendly

Amazing property… I would come back in a heartbeat!