瓜纳卡斯特海滩假期

This was a favorite property!!! Oceanfront, gorgeous pool and gardens around the property. I love their commitment to the environment and welcome the natural wildlife within the property. The staff is so friendly, always ensuring you are doing well and enjoying your time. The food at the restaurant is delicious, and you can enjoy your meal beachside if you wish. The bungalows are spacious with a beautiful outdoor shower. The beach is wonderful to swim, walk and surf. Thank you to all the staff we met and helped make our stay so memorable!

The hotel is beautiful. It has the most beautiful views. The staff was very professional. Three of them , Franklin, Glen and Carlos very very professional and helpful. My only complaint is that by the time I did the reservation , the two restaurants were working , but when we get there the Pampas was closed so that’s not fear. In my opinion The hotel must inform us about this. .

I was at this resort in 2017 I really enjoyed it reason I decided to come back 2026. One thing I would say is there is no upgrades from the last time I was here which it needs to be but it was still nice.

This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why: 1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor. 2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep. 3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house. 4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests. 5. Inedible Food: The quality of the food was extremely poor. 6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day. 7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error. The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute

Property was very clean, and staff were very friendly. We had a great view of the ocean from our room. We did have an intruder (Racoon) enter our room through the balcony door and open the bar fridge and stole a bag of peanuts. We learned that we needed to keep our balcony door locked and not just closed! However, we will definitely go back! Food and drinks are a little pricey!

This was a favorite property!!! Oceanfront, gorgeous pool and gardens around the property. I love their commitment to the environment and welcome the natural wildlife within the property. The staff is so friendly, always ensuring you are doing well and enjoying your time. The food at the restaurant is delicious, and you can enjoy your meal beachside if you wish. The bungalows are spacious with a beautiful outdoor shower. The beach is wonderful to swim, walk and surf. Thank you to all the staff we met and helped make our stay so memorable!

The hotel is beautiful. It has the most beautiful views. The staff was very professional. Three of them , Franklin, Glen and Carlos very very professional and helpful. My only complaint is that by the time I did the reservation , the two restaurants were working , but when we get there the Pampas was closed so that’s not fear. In my opinion The hotel must inform us about this. .

I was at this resort in 2017 I really enjoyed it reason I decided to come back 2026. One thing I would say is there is no upgrades from the last time I was here which it needs to be but it was still nice.

Wild monkey coming to the resort a lot of fun

The hotel is beautiful. It has the most beautiful views. The staff was very professional. Three of them , Franklin, Glen and Carlos very very professional and helpful. My only complaint is that by the time I did the reservation , the two restaurants were working , but when we get there the Pampas was closed so that’s not fear. In my opinion The hotel must inform us about this. .