Northern Rivers Ski Vacations

The property itself is very well positioned. We stayed in an apartment on the 30th floor with excellent (though slightly obstructed) ocean views. The balcony and floor to ceiling windows were lovely. The property was very clean and for the most part very comfortable. We felt the kitchen was poorly equipped for a 2 bed apartment. It had no bread knife, chopping board, place mats or coasters. Some of the kitchen cupboards , although modern, were poor quality and somewhat distorted and cracked. We found the bed to be uncomfortable, but it was ok for the 2 nights we stayed. We really didnt like the no-contact check in process. The Check in information only arrived 10 minutes before check-in time. We were driving and had to pull over to find out where to park. The parking instructions were unclear as there were at least three parking entrances. How we were supposed to understand that P4 means level 4 (which was below, not above, P3) and not a reference to carpark 4 I'm not sure. In trying to phone to contact number all you get is a voice message telling you to email them. That check in process is obviously more geared to benefit QStay than guest convenience.

The room was clean inside except for the ensuite which had water leaking from the toilet ,running accross the floor. The pool and balcony area were filthy. The pool was cold in spite of there being a pool heater which wasn't operational. When we complained about it to Q Stay( they mange the apartment on behalf of a private owner) they said the pool is not advertised as being heated. Q Stay said they would send house keeping to clean inside but not outside. House keeping didn't come during our stay. Soul management could help because it is a privately owned apartment. It seems the owner is probably to tight to spend on cleaning and maintenance.

Excellent! The kids loved it as much as we did! The best location!!

Photos don’t do this apartment justice! HUGE. Best location for easy walking around Burleigh Heads. Lovely amenities in building! We have stayed at Gemini Court twice in different apartments and will continue to book with Gemini Court every time we come to Burleigh Heads

Great location , clean , great staff

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This is such an amazing find. Our usual stays weren’t available so after several searches we found Pacific Views Resort. What a find. Great value, such beautifully maintained and presented accomodation overlooking the ocean and a 3-5 min walk from the best village centre with bars, cafes, restaurants and an IGA, bakery etc. we will most definitely be back. There is also a cafe just below the hotel which was amazing. And if you have serious food allergies, it’s fully able to accomodate.

Really nice apartment and really good staff, we had 2 issues which when I pinged for support got fixed immediately (was a Saturday). So 5 stars ! The low on amenities was it was missing some basics eg no salt etc but the upside was when I contacted them about missing knives etc it was immediately fixed … this is rare in my experience and hence I highly recommend

The room was clean inside except for the ensuite which had water leaking from the toilet ,running accross the floor. The pool and balcony area were filthy. The pool was cold in spite of there being a pool heater which wasn't operational. When we complained about it to Q Stay( they mange the apartment on behalf of a private owner) they said the pool is not advertised as being heated. Q Stay said they would send house keeping to clean inside but not outside. House keeping didn't come during our stay. Soul management could help because it is a privately owned apartment. It seems the owner is probably to tight to spend on cleaning and maintenance.

No comments

Everything was up to date and very clean.