Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Other
by A verified travelerfrom Toronto, Ontario

AWESOME LOCATION! Just what I wanted!

Posted Dec 20, 2014
Pros: Excellent location Clean room Helpful staff Safe Near everything I wanted
Cons: Construction is occurring to improve the hotel and increase rooms - it was a bit noisier during the day but I was rarely in my room so no big deal
Location: It is on Playa Norte at the far east side - quiet location - great lagoon in front with a TON of fish to see just with a regular set of goggles
This was exactly what I wanted. Quiet, clean, safe room. On the beach. Great restaurant across the street. Easy walk to anything in Centro through the streets or along the beach. If you are looking for luxury accommodation with disco and room service +++ this isn't it... do your homework, know what you want and your expectations will be met. This hotel was perfect for my purposes - great price too!!! I've already booked to come back to Isla in March and I didn't even look for another hotel... I just booked here again!
2 out of 5
by A verified traveler

Bare minimun

Posted Nov 25, 2014
We had one of the bungalows, mistake. Room was clean but four things turned me off to it. Cable tv was terrible, so much static we could barely see what was happening. Bathroom sink had no hot water, I looked underneath and it was not even plumbed for hot water, only cold. Shower was more of a drizzle than shower. And finally, because of drainage problems we couldnt put any paper in the toilet, had to put it in the trash can. All of this may be just the difference in cultures but it is what it is. The staff were very nice, the more spanish you speak the better.
3 out of 5
by mikelefrom Brescia


Posted Sep 5, 2014 on Hotels.com
Personale cordiale, ottima posizione per andare al mare, un pò fuori mano per il centro, non hanno ascensore e quindi difficoltà nel salire le scale con i bagagli, la wi-fi è solo nella reception, colazione pessima e in un'altra struttura distante dall'hotel.
3 out of 5
for Business Travelers
by Pablofrom Mexico df

Bien en General

Posted Sep 4, 2014 on Hotels.com
La ubicación es excelente. El hotel esta un poco viejo. El AC hace mucho ruido. Los baños bien. La ducha buena presión. Limpieza mas o menos. La gente de recepción amable. Cocina disponible. Internet solo en recepción (mala señal) . Precio/calidad ok.
4 out of 5
for Everyone
by A verified travelerfrom Midwest, USA

Great for low maintenance guests looking to relax.

Posted Sep 1, 2014
Pros: Atmosphere. Proximity to beach.
Cons: Bigger a/c units
Location: Great, out of the way place on the extreme northeast part of the island. Beach. Snorkeling. Food. Shopping. Sunrise. Sunset. Rent a golf cart.
Our bungalow was about a 100ft walk from the beach...after passing through the "hammock garden". The beach was almost like a private one from morning until around 1200 when other tours would show up to snorkel. They were all gone by 4pm. The hotel is not fancy, but it provides a very good laid back feeling. The bungalows give a sense of being away on a tropical island (which you are!). Nothing fancy, but clean. Yeah, the other comments about breakfast are true, but you can always go to Lola's just down the street and have a fantastic choice of break foods. The bungalow rooms have a window unit a/c which is adequate. We were not there to hang out in our room, so it was great for us. There is wifi available at the out door bar across the street. We booked our rooms based on other people's comments. We were not disappointed.
5 out of 5
for Couples
by Seanfrom Vancouver, Canada

Posted Aug 27, 2014 on Hotels.com
Service was excellent. Rooms were great in size and clean. Pool was well maintained and big to swim.
5 out of 5
for Everyone
by A verified travelerfrom california

On the beach

Posted Aug 15, 2014
Pros: Location
Cons: Remodel rooms add a closet
This is a hidden jewel right on the sand. Don Nick is the hardest working man I've met on the island. The. Staff is always eager to please
2 out of 5
by A verified traveler

Hotel close to a lagoon

Posted Jul 11, 2014
The hotel was just a few steps away from a beach, with a nice hammock garden in front of the room. But the air conditioner and refrigerator were extremely noisy, and two small windows near the ceiling had no curtains, the room was not dark enough to sleep comfortably. The outlet in the bathroom was broken, and Wifi was only available at the front desk area. The room was uncomfortably small, with just enough space to walk around the bed. Upon check-out the beach towels and remote controls had to be returned to the front desk, which evoked a cheap motel feeling. A good enough hotel to save some money on accomodation, but not to enjoy.
3 out of 5
for Students
by A verified travelerfrom Erlangen, Bayern

Preiswertes Hotel für Kurzzeitbuchung

Posted Jul 8, 2014
Pros: Preis und Lage
Location: Hotel am nördlichen Ende der Isla Mujeres, mit eigenem Zugang zu einer Swimming-pool-ähnlichen Bucht, durch ein Steinriff? vom offenen Meer getrennt
Frühstück kann nicht im Hotel eingenommen werden. Man erhält einen Gutschein mit dem man ca. 150 m weiter bei einem Partner-Hotel? ein Frühstück bekommt. Jeder noch so kleine Sonderwunsch ist dann gegen Bezahlung möglich
4 out of 5
for Couples
by Baileyfrom Northern California

Great for the price

Posted May 26, 2014 on Hotels.com
Room was spacious and clean. We stayed in a bungalow and that's exactly what it is, a bungalow. The rain at night on the roof was the best sound, then bright sunny days where your front door opens to the beach. Water pressure was a bit low in the shower, but very clean. We would stay here again