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The lobby blends Mediterranean style, as seen in tall columns, blue-tinted arched windows, and wrought-iron chandeliers with Mexican touches such as lamps made of local onyx and umber leather lounge chairs. Both the lounge chairs and the canopied day beds tucked among the potted plants are large enough for two.
A fitness center features cardio and strength-training equipment as well as Pilates, Yoga, aerobic, and stretching sessions. Metal sculptures of a Mexican band oversee the freeform pool, with its swim-up bar, and infinity-pool area.
Guests can relax on in-water pool and deck chaise lounges--each with cushion and adjustable sunshade--or in canopied and curtained day beds that line the pool and the private beach. Butlers stroll through both areas with books, magazines, sunscreen, and drinks.
Dining choices can be found at 6 restaurants and include Asian and Mexican cuisine and low-calorie and vegetarian menu items. A coffee shop serves pastries and fruit; the sommelier hosts wine tastings. Guests help themselves to hors d'oeuvres, snacks, and beverages in the 24-hour Lounge; room service is available 24 hours a day.
Meeting, conference, and banquet facilities are on site. Wireless Internet access is complimentary in the lobby area.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Dress is casual; wet clothes are not allowed.
La Adelita Mexican Cantina - Serves Mexican snacks and authentic Mexican tequila. Open for lunch and dinner; located in same building as Maria Marie.
Chef's Plate - International haute cuisine with new five-course menu created each day; the leisurely pace of the meal allows time for guests to discuss dishes with the chef and wine with the sommelier. Dinner only.
Casa del Café: A gourmet urban-style café serving premium espresso and cappuccino drinks along with scrumptious pastries, desserts and ice cream.
24-hour Lounge - Enjoy hors d’oeuvres and cocktails at any time of day in this comfortable lounge adorned with pool tables.
Lobby Bar - Features expert mixologists pouring delicious cocktails of all varieties using top-shelf liquors, as well as fine wine and imported beer selections.
Tradewinds - Swim-up bar with both in-pool seating and a platform with swings to sit on while cooling off.
Room service - Available 24 hours; items are delivered to and picked up from the suite's private box next to the guestroom door.
Spice - International cuisine for breakfast, lunch, and dinner. Show-cooking stations and à la carte menu with nightly themes. Located off the lobby, with indoor seating only and views of the pool and sea.
Pelicanos - Fusion of Caribbean and Mexican food served for breakfast, lunch, and dinner. Indoor and outdoor seating overlooking the beach and sea.
Asiana - Features a koi pond and serves Asian food such as Cantonese, Thai, and Japanese for lunch and dinner. Two teppanyaki tables and sushi bar. Buffet or à la carte. Overlooks the palm-lined boulevard.
Maria Marie - Mexican and French cuisine served à la carte for dinner. Restaurant is on two levels, with a brick ceiling and two-story window overlooking Kukulcan Boulevard and Nichupté Lagoon beyond. Bright, wall-sized flower and landscape murals.
The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and Gin & Tonic tasting sessions.
A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.
While spa products, treatments, and services incur surcharges, all guests are free to use the men's and women's indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.
A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. Billiards and ping-pong tables are found in the 24-hour lounge.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.
Airport shuttle service is offered on request during limited hours. Please make arrangements in advance by contacting the property.
Check-out time is noon
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.