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The lobby blends Mediterranean style, as seen in tall columns, blue-tinted arched windows, and wrought-iron chandeliers with Mexican touches such as lamps made of local onyx.
A fitness center features cardio and strength-training equipment as well as Pilates, Yoga, aerobic, and stretching sessions. Metal sculptures of a Mexican band oversee the freeform pool, with its swim-up bar, and infinity-pool area.
Guests can relax on in-water pool and deck chaise lounges--each with cushion and adjustable sunshade--or in canopied and curtained day beds that line the pool and the private beach. Butlers stroll through both areas with books, magazines, sunscreen, and drinks.
Dining choices can be found at 6 restaurants and include Asian and Mexican cuisine and low-calorie and vegetarian menu items. A coffee shop serves pastries and fruit; the sommelier hosts wine tastings. Guests help themselves to hors d'oeuvres, snacks, and beverages in the 24-hour Lounge; room service is available 24 hours a day.
Meeting, conference, and banquet facilities are on site. Wireless Internet access is complimentary in the lobby area.
6 restaurants, a 24-hour snack bar and 5 bars plus room service, as well as nightly entertainment and use of recreational facilities, are available at the hotel.
All-inclusive room rates at Hyatt Zilara Cancun - All Inclusive - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Some rates at Hyatt Zilara Cancun - All Inclusive - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Zilara Cancun - All Inclusive - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a 24-hour health club, a spa tub, and a steam room. Onsite self parking and valet parking are complimentary.
Hyatt Zilara Cancun - All Inclusive - Adults Only has designated areas for smoking.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Hyatt Zilara Cancun - All Inclusive - Adults Only offers 307 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
La Adelita Cantina - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Asiana - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Maria Marie - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.
Chefs Plate - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Spice - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and Gin & Tonic tasting sessions.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.