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Cherokee, North Carolina Hotel Rooms at the IHG

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Top Trending Hotels in Cherokee

Holiday Inn Express Hotel & Stes Dillsboro-Western Carolina - Sylva Hotels
Rating: 2.5 Stars
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Holiday Inn Express Hotel & Stes Dillsboro-Western Carolina

26 Rufus Robinson Road, Sylva 28779 - Map
 
 
"Newer property "
Front desk staff courteous & helpful. Room clean & comfortable. One possible downside for some is lack of nearby dining choices.
Traveller from Mo
Situated in a rural location, this hotel is 0.9 mi (1.5 km) from Oaks Gallery and within 3 mi (5 km) of It's By Nature - A …More
Holiday Inn Express Hotel & Suites Cherokee / Casino - Cherokee Hotels
Rating: 2.5 Stars
Check availability

Holiday Inn Express Hotel & Suites Cherokee / Casino

376 Paint Town Rd, Cherokee 28719 - Map
 
 
"Slam the Door"
When I first left the room I realized that the hotel room door did not lock when you tried to lock it from in the hall. (From the inside you could lock the dead bolt and therefore the door was locked) Called the desk and the girl said she would send some one to fix it. We waited and waited for about 20 minutes nothing happened. I went into the hall and found one of the girls that was cleaning the rooms and asked her how to close the door. She said the maintenance man was suppose to replace the unit as it was not working properly. She told me to slam it and it would lock. She said pull it as hard as you can. Did not like to do that but it locked so we were able to leave the room. The next am as we were checking out with Amanda that had just walked in to work, I told her about the door locking issue and she immediately try to look up my room info. She explained that I had paid thru Expedia so she could not give me any credit but apologized and said she understood the problem and concern I had. As Amanda and I were talking the girl that had checked me in the day befrore and told of the locking problem was writing it up to be fixed by the maintenance man. Why was this not done the afternoon before when I called with the problem. That is when the issue needed to be addressed. I do no book a motel room and pay more then $150 and then I have to stay in my room because the room does not lock. jThat is not my idea of a vacation.
A Traveller
Situated in the mountains, this hotel is within a 15-minute walk of Oconaluftee Islands Park and Eastern Cherokee Agency …More

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    Pocket Guide: Cherokee IHG Hotels

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