Ratings based on 205 Verified Reviews
They paid and stayed. We double-checked. 4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyoneby A verified traveler
Posted Dec 2, 2013
Recommended
for Everyoneby A verified traveler from VA
Good！
Posted Dec 2, 2013Just 3 min walk from the subway. Clean and quiet! Recommend!
Recommended
for Business Travelersby A verified traveler
Posted Dec 2, 2013
Recommended
for Everyoneby A verified traveler
Nice hotel. Close to subway.
Posted Nov 25, 2013Nice hotel. Easy to get to Manhattan by train. Very accommodating staff. Clean and comfortable room.
Recommended
for Everyoneby nephew from south carolina
great stay will defiantly be there again
Posted Nov 6, 2013Pros: location was great
Recommended
for Everyoneby A verified traveler from Cleveland, OH
Good option for NYC
Posted Nov 6, 2013Pros: Staff was great.
Cons: Bathroom needed some work. Requested repair was done quickly on a Sunday and done well, but attention to mold in the shower says long term care needed
Location: There is nothing nearby. If you go to Manhattan, it is a trip on the subway and not a close walk.
Staff make this a great place. Be aware it is not that close to the subway system. Maybe in the spring or fall it is not bad, but we had cold for the NYC Marathon and it was a hike to the hotel and cold. Good property and wonderful view of the Manhattan skyline. Also be aware there is no place to eat around the hotel. No stores or restaurants. It is a comeback area and maybe in a few years will have options. Hotel restaurant is nice, but the only option for a long, long ways. Access to hotel from airport is only really taxi. Neighborhood is small to large industry and seemed safe, but the Holiday Inn and Quality Inn are the only properties anywhere close by. Hotel in the middle of older housing area. But staff were wonderful.
Not Recommended
for Everyoneby A verified traveler
Not happy
Posted Nov 3, 2013The rooms were small and the hotel staff were dismissive , they try to act all nice but won't fooling any body.the hotel housekeeping came knocking 4 time within an hour asking when are we leaving. We felt pressures
Recommended
for Everyoneby John from NJ
Nice hotel close to Manhattan.
Posted Oct 28, 2013Pros: It's a small hotel, nice for overnight stay.
Cons: I didn't see any parking lot.
Location: N/A
We just stayed overnight but it was quite and comfortable.
Recommended
for Everyoneby A verified traveler
Nice hotel - convenient location
Posted Oct 28, 2013Looking for a nice affordable hotel in Astoria. The Four Points was perfect in all categories. Clean, safe, decent amenities - definitely will go back again.
Not Recommended
for Everyoneby Eddie from Boston, MA
Rude Staff
Posted Oct 26, 2013Pros: The location to the wedding we were attending, sadly that about it!
Cons: The staff needs to be retained on how to deal with people in a professional way
Location: Hotel is in the middle of apartment buildings and there are projects down the street.
The staff at the Four Points by Sheraton Long Island City was very rude during our recent stay. When we first checked in, we came to find out our room's carpet was soaked and our socks were covered in some type of wet brown residue. We immediately called the front desk to explain the situation, they asked us to return to the front desk to pick up a new room key. Not once did they apologize or acknowledge the fact we were inconvenienced. Every time we would ask for questions regarding the surrounding area it felt like we were bothering them and they would respond with short answers. The rooms are on the small side and our bathroom sink was clogged.