Ratings based on 1,404 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 17, 2015
Very convenient to get to, 3 blocks off the NO.7 train from Times Square. And the rooms are clean, good selection for breakfast.
for Everyoneby A verified traveler from Canada
Nice, but overpricedPosted Jul 12, 2015
Decent place to stay but overpriced. Staff were good. Bathroom water pressure - pretty low.
for Everyoneby A verified traveler from De Arco
Excelente porque el hotel está cerca del subwayPosted Jul 6, 2015
Excelente mw pareció muy confortable con un muy buen desayuno.
by A verified traveler from Illinois
Close to the subwayPosted Jul 6, 2015
Cons: Remodeling. Rooms are really outdated. Make sure AC units in the rooms work. Provide water to your guests at breakfast.
Location: Close to subway.
The only good thing about this hotel is location. It is just a short walk to the subway. AC in our work did not work. Breakfast was very poor. They had no water and their "orange juice" was Sunny Delight. It needs some serious remodeling!
for Business Travelersby A verified traveler
A Serviceable Place To Stay In New York CityPosted Jul 1, 2015
If you're looking for somewhere to stay in New York City, you could do a whole lot worse than this place. It has free wi-fi and a free breakfast with cereal, and it's on a subway line with 24-hour service. As NYC native Stan Lee would say, "'nuff said!"
by A verified traveler
this hotel was HorrificPosted Jun 30, 2015
Pros: Nothing! Outdated and dirty. Air conditioners don't work, key cards don't work in the doors, toilets don't flush well and refrigerator did not work.
Cons: Demo the building and build a Days Inn and don't rehire the staff that worked at the LA Quinta Inn.
hotel staff and management took it upon themselves to relocate all my personal items and clothing into a different room without my consent or knowledge. our original room had an air conditioner that was not working, at 1 a.m. a staff member moved us to a different room saying that this room had 2 queen beds instead of the 1 king bed that we originally wanted. He also said that we could change the room if we were not satisfied in the morning. This did not bother us. The next day we left the hotel at 8 am returning at 10:30 pm to find that our room is occupied by another couple, and we only found this out because we were trying to get into the room and they opened the door. Hotel staff said that it is protocol to relocate guest and that they told us that they were going to do this. What!? Had I known that they were moving us to a different room I would have packed my own belonging and gone to the front desk that morning for my new room. Needless to say management was not helpful and sided with his staff saying that they had the right to enter our room and remove our things. I highly recommend you choose another hotel chain for your vacation.
for Everyoneby A verified traveler from Vigo
Bien comunicadoPosted Jun 30, 2015
Pros: La buena comunicación.
Cons: Insonorización de las habitaciones.
Location: Fácil y relativamente rápido acceso al centro de Manhattan. Tiendas y bares cercanos. Zona tranquila, pero ruidosa.
Difícil conciliar el sueño, por el ruido. El metro pasa al lado, y se oye muy alto.
for Everyoneby A verified traveler
Good HotelPosted Jun 17, 2015
Pros: I appreciated the breakfast included, it help to begin the day directly without think in this and save money.
Near to 33 and 40 St Station, It was very useful to go to Manhattan (20 minutes). In general (4 people one room) We passed a good time.
by A verified traveler from Parker, Colorado
Could have been worse.Posted Jun 16, 2015
Pros: The girls cleaning the rooms were very helpful and the bedding and bathrooms were clean.
Cons: Attitude about paying customers. It does not matter if you stay one or ten days, you are just a customer.
Location: This is on a busy street and the subway is across the street.
The rooms were OK. I expected a three star place. It is on a busy street across from the subway. We booked a week package through Expedia. We had a 10x12 room for 7 days. My brother, a single, had a 10x20 room for 5 of those days. The house staff was great, and the front desk guys were very helpful. We had parking, which was our main concern for New York City. The breakfast was mostly carbohydrates. Mid week the bagels, donuts, sweet rolls turned to bread. The eggs were precooked substances, and over cooked sausage. The close Pete's grill was our safety net and McDonalds was next door. Over all ,the hotel was 3 star, and could have been worse.
for Everyoneby A verified traveler from VA
clean roomPosted Jun 15, 2015
Cons: card reader at the room door instructions on how to make the shower work
my room was clean but didn't rate excellent because: card reader at my room door was tricky to make it work and I had to call front desk to ask for instructions on how to make the shower work (tricky too) a little card with instructions in the bathroom could've help