“The customer service at the front desk was really good, After finding out our T.V. wasn't working, we were switched to another room promptly,
The bed was very hard and uncomfortable and could feel the springs, we woke up sore.
The breakfast was okay and sufficient”
“I love this hotel! It’s my go-to every time I’m in Battle Creek. The convenient location, great amenities, friendly staff, and ample parking keep me coming back. Highly recommend!”
“It is inconvenient to be in the shower and discover that the soap dispenser is empty. Also, there was no hair dryer or water glasses and the bathroom door did not completely close. as it seemed to be swollen or something. The room phone did not work so you had to go to the desk to let them know. We didn't bother since we were only staying one night. I let them know about the deficiencies when we left in the morning.
Although it was not too bad, I did not like the idea of having a handicapped……
“pool and hottub were wonderful - -breakfast was awesome - tasty choices and plenty of food to go around - will return if ever in the area again (probably next year)”
“They were painting & varnishing the doors of the rooms (including the interior bathroom doors) the day we arrived, which was a busy Saturday! The doors were all tacky & the fumes were strong. The room needed a deep clean, for sure & there were no outlets by the bed like most hotels have. Breakfast was not well laid out & the sausage patties were half dried out, like sausage jerky. The bedding was lumpy & the pillows smelled old & very used. Also, I understand that renovations need to be done,……