“While we were waiting to get checked in, the employees were having a conversation and it took some time before they acknowledged us. Then a customer came to the front desk and requested to get their money back, because the room was dirty. When we finally got checked in and went to the room, it was dirty as well! The person at the front desk said they didn't have any clean rooms. Needless to say, we requested our money back too. There was also someone else in the lobby waiting to complain about……
“While we were waiting to get checked in, the employees were having a conversation and it took some time before they acknowledged us. Then a customer came to the front desk and requested to get their money back, because the room was dirty. When we finally got checked in and went to the room, it was dirty as well! The person at the front desk said they didn't have any clean rooms. Needless to say, we requested our money back too. There was also someone else in the lobby waiting to complain about……
Cheryl