“Good afternoon. I wanted to follow up with you to express our displeasure with the accommodations. The place overall was disgustingly dirty. Every room was unacceptable from the aspect of cleanliness. We had to sweep, mop, clean the dining room table, wipe the counters, wipe up the the bathrooms, etc.
In addition, The hot water did not work. The a/c did not work in the living room/dining area. There was no mirror nor a television in one of the bedrooms. In one of the bedrooms there……
“My experience was terrible, I booked 3 nights, on arrival for check-in the staff at the front desk was useless, no computer, no information regarding check-in.
I contacted the host only to be told the property had no vacancies, considering this money has cleared my account and I had confirmation of my booking, this was horrible.
I was travelling with children as a tourist in the 35 degrees heat at 18:00 hours I was terrified where I was going to stay.
I had to book into the Rui which……