“I booked a king bedroom and when I arrived I got a double queen and I was told that the AC isn’t working in the one I booked, and I said well that isn’t my fault and I was ignored by the front desk guy and after I said you didn’t answer my question of how I will be compensated he just said talk to the person at front desk in the morning! When I spoke to front desk in the morning she said her manager will call me and no one called me and the room windows are very dirty and the room smells old”