“When I arrived I was told that the ADA shower bench I requested several weeks prior to arrival when I made my reservation through Expedia was not available.
When I questioned what my options were, I was told to discuss my concerns and issues with the 3rd party I reserved my stay with Expedia.
Not having a shower bench for the 5 day stay dramatically impacted my partners ability to shower daily.
Not having booked with Hilton directly, I was told several times during my stay by the front desk……
“When I arrived I was told that the ADA shower bench I requested several weeks prior to arrival when I made my reservation through Expedia was not available.
When I questioned what my options were, I was told to discuss my concerns and issues with the 3rd party I reserved my stay with Expedia.
Not having a shower bench for the 5 day stay dramatically impacted my partners ability to shower daily.
Not having booked with Hilton directly, I was told several times during my stay by the front desk……
Raymond