“I need the response since the message sensed for a week.
I stayed at your hotel and checked in on July 29. At check-in, a $200 security deposit was authorized on my credit card.
I would like to ask when this authorization will be released or refunded. As of today, after a week, I have not yet seen the refund or release reflected in my credit card transaction history.
Could you please check the status for me? And please do feedback the process. Thank you.”
“Unbeatable beach view from my room leaving me feeling more relaxed than I have in years. The ideal place to decompress. Listening to the seagulls, watching people at the waters edge, or fishing from the rocks.
I couldn’t have asked for a better room-beautiful, clean and quiet with a lovely peaceful balcony until the second night… when there was a very noisy wedding party. They were having a great time, and it was lovely to see the beautiful bride in her wedding dress having pictures taken down……
“The room was spacious and clean. Close to new haven union station, yale university and downtown. We enjoyed the pool, gym and the rooftop. Check in and check out process were very smooth. Sarah was very responsive to our questions. Would def stay here again.”
“The fireplace was lovely and the room was cozy and attractive.
The bathroom was spacious and clean, however we weren’t able to locate any extra t.p.
I would advise people that the staircase going up to the rooms is quite steep. We were able to manage ok, but anyone with difficulty with stairs would have a challenge.
The breakfast voucher for breakfast was great and we enjoyed a lovely meal.
We also had a wonderful time at The Kate at a Blues concert.
Overall, very satisfied with our overnight……