“We had a maintenance issue in original room 927. The lights sounded like a jet and the sink was slow to drain. They offered us a room on 12th floor that was exceptional. I recommend adding the 50 charge for the exec. lounge. The food was great, and service was amazing. The staff are always fantastic at this hotel. We always choose this one for how great staff are compared to the jw.”
“We had a maintenance issue in original room 927. The lights sounded like a jet and the sink was slow to drain. They offered us a room on 12th floor that was exceptional. I recommend adding the 50 charge for the exec. lounge. The food was great, and service was amazing. The staff are always fantastic at this hotel. We always choose this one for how great staff are compared to the jw.”
Christina