“Nice hotel, but expected better. Check-in was disappointing - "room was not ready" but received a call 5 minutes later that it was. Disappointed in the room location - 4th floor in front of the elevator. Did not appreciate listening to the conversations of other guests as they exited the elevator. I would have thought that as a "higher tiered Bonvoy member", the room location should have been better. I will not be returning to this hotel, and cannot recommend it.”
“There was a few spider webs on the stairwell that could have been wiped off a little better. I did not communicate when making the reservation that I was handicapped so being put on the third floor was a little bit of a bummer but we made it work. And for last minute reservations it was just phenomenal and awesome very quiet other people were so respectful. The pool was clean the Shady place to have food downstairs patio area was nice and clean and just lovely!”