“We got there at 1:30pm after the ferry and it wasn’t the warmest welcome. The staff didn’t even ask our names. We were told to come back for the agreed upon 3pm, with no acknowledgement of the room status or if they were working on it.
It left a bad taste.
The rest of the stay was fine, but truly we did not feel welcome.”
“Ottima la posizione dell’hotel, ma le camere risultano datate, non c’è il frigorifero in camera e il bagno non ha la finestra. Colazione scarsa per la categoria, il personale non ci ha chiesto se volevamo delle bevande calde che non erano disponibili da dispenser. Vista la posizione siamo stati costretti a cenare in hotel per mancanza di alternative vicine, conto alto e porzioni ridotte.”
“The hotel was nice. The food at the Brassels was better than the Cruzerie (?).
The hotel was pet friendly. The rooms were a great size and comfortable.
Unfortunately, we couldn't do much as you have to book everything in advance. We were not aware that you had to plan ahead.”
“The hospitality and service were excellent! Rooms were quiet and comfortable. We also enjoyed the FANTASTIC breakfast they offered; in addition had two meals in The Sprig restaurant which were equally very good!”
“Breakfast is included in your stay and they have a menu for you to choose from. I highly recommend the porridge and egg muffin sandwich!!! The staff is phenomenal and they do whatever it takes to make your stay comfortable. The sauna was amazing after a long hike in the cold pouring rain. Dinner was out of this world! The chef is top notch!
If we comeback to visit Scotland we definitely will be staying there.”