萨穆迪奥 4 星级酒店, $69 起

“Bad service and accommodation for the price! For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up. Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very……

“The hotel room is nice, there are metro station and Euskotran station near the hotel, it is easy to access the old town and some famous attractions, like Guggenheim Museum.”

“The location is perfect for a day tour at Bilbao. Right next to the Guggenheim Museum within walking distance to the old city, other tourist spots and nice restaurants.”

“Muy buen lugar y buena ubicación”

“Great Hotel and great location... The breakfast buffet was excellent, and the staff were very nice”

“地點很好，房間乾淨整齊，應該是一個不錯的選擇。可惜一直沒收到事先48小時要傳送的入住登記連結，苦等不到後前一晚聯繫hotels.com的客服。告知情況，線上人員查詢後告知該飯店必須線上事先入住登記，代打電話聯繫飯店，線上等待後服務人員回覆飯店方下午5點後就不接電話，會持續幫忙追蹤還發email確認此事件。可惜當天至下午3點都無任何回覆。只好直接打電話給飯店（此時還無法用whatapp聯繫），等待冗長的語音後終於有人回應，詢問完整資料（姓名，訂房編號）後才說要先線上登記，再詢問我的email信箱（逐字確認）後終於收到連結完成登記方可前往入住。此時才有商業登記的whatsapp號碼。這一切過程讓在外旅遊的我心力交瘁。”

“Excellent service, highly recommended.”