Best 5 Star Hotels in Madrid

When we arrived at Madrid airport, BA had lost our bags. We had only what we were wearing and our handbags. It was a real relief then to find lovely Clarins products in our room that we could use, as well as toothbrushes and toothpaste (a nice touch). The beds were very comfortable, the pool and poolside service great (though the pool itself is super-freezing). Everything was immaculate and the location was perfect - we were close to lots of lovely shops, which is handy when you don't have a change of clothes on you! But also close to the old part of town - a short walk of about 15 -20 minutes t the Cultural Institute and on to Plaza Santa Ana. We were two women on a three-day indulgent break, and we both found Madrid centre very safe and comfortable to walk around at night. But we both really loved this hotel and would definitely stay again.

Great Location...most helpful staff...super clean..very comfy beds...small rooms.. Good food & table service but pricey. Liked the spaces and terraces a lot. A very good hotel experience.

Very professionals team in hotel and quit hotel with internet facility even outside the hotel with free unchargebl amount of money. Reception so gentlle

great location, friendly staff.....nice bed and room, a bit small

We had a 4 night stay here and was very happy with the location. The staff were very efficient, they ordered taxis for us whenever we asked. The spa facility was excellent, we spent every afternoon relaxing in it. The only thing is (and it was really our fault for choosing to go in August when half the residents in Madrid go on holiday) the hotel restaurant wasn't open, so we had to go out, unfortunately there weren't many restaurants open (August) in the immediate area but the hotel staff recommended one some distance away and it was excellent.

This is quiet modern hotel in the center of everything. Comfortable beds, a nice bathroom, and a reasonable amount of space. Very friendly helpful staff.

It's nice places with great location but not 5 stars, should be 4 stars

30 min walk to the historic sites, 5 minutes to the Retiro Park, clean room, expensive breakfast (30 euro) compare to the other hotels worth 20 euro max.

Great hotel. Recomended The room great and the staff excellent

The Hotel Orfila in Madrid Spain was such a wonderful surprise. It is truly a special place. It was like stepping in to a movie set from the 1800's. It is located down a quiet street in a nice area of Madrid that is within walking distance of all the wonderful museums and sights in the city that one must see. There is a special ambiance that you sense from the moment you step through the stone portico and see the view through the properties tea/dinning/breakfast room in to a charming garden where there are tables with white table clothes and umbrellas overlooking a lower garden and surrounded by a Trompe-l'oeil stone wall with gorgeous plants disguising the fact you are in the middle of a large city. A staff member, Ruben, met us when we stepped out our taxi and welcomed us warmly to the property. He helped us with our bags and brought us to the desk where Marcos was incredibly friendly and welcoming. He explained everything to us and made us feel like we could ask him anything to make our stay comfortable. The staff in the dinning/breakfast area was very professional and just so friendly, especially Youness. He couldn't have been more attentive and always with a genuine smile. The room was lovely, comfortable and clean. The bathroom was all marble and the shower was great! Always a relief when traveling to have a great shower that also drains well. I would recommend this hotel to anyone going to Madrid. We walked to all the great museums. Don't miss this one, it's memorable!