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“再次到來，入住R304/6人床，地面整潔度可以更，另外，洗手盆上方的燈是壞了，要開著廁所燈用。”

“Will choose this hotel again when return to Madrid ”

“Room for 8 was booked and guests of both sexes would be arranged in the same room. No dorm bed curtains is fixed which other hostels I accommodated had it.”

“Good location But staff very unhelpful, no place for luggage storage Toilets were clean on the first night but not the second night, room with heavy smell Water supply was stopped on the first night due to a scheduled maintenance but they didn’t prepare anything for that”

“The stay was great and nice worthy to recommend”

“A lovely hotel with an excellent rooftop swimming pool and a convenient location. The staff are friendly and helpful. Overall, it was a great experience!”

“The hotel boasts a prime location right on Gran Via. The rooms are clean and tidy, and the air conditioning works exceptionally well, even in the sweltering heat of July.”

“Good location”

“飯店位置極佳，離地鐵西班牙廣場站很近，也可步行到許多景點。房間很大且乾淨，床及寢具的品質極佳，早餐豐盛。下次一定還會再選擇這家飯店。”

“good”

“Surprised customer service at front desk is average. Disappointed”

“Location was excellent, you are in the heart of the city with easy access to everything. The bed was so comfortable, the room decor was top notch. Staff was attentive and responsive. The icing on the cake was the most handsome man who was always there to greet you in the lobby. I will definitely be back.”

“I got there and the place cancelled my booking without even telling me or any kind of notice, I travelled from london to see my 5 years old son and he was with me when we arrived there, just to find that it was cancelled without any notice and left me homeless Horrible experience. I am going to put an official complaint on them whatever means I can.”