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Overall score and ratings

3.1
Rating 5 - Excellent. 182 out of 695 reviews
5 - Excellent 26%
Rating 4 - Good. 158 out of 695 reviews
4 - Good 23%
Rating 3 - Okay. 102 out of 695 reviews
3 - Okay 15%
Rating 2 - Poor. 70 out of 695 reviews
2 - Poor 10%
Rating 1 - Terrible. 183 out of 695 reviews
1 - Terrible 26%

3.3/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2021

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I'm so sorry--this is a dangerous place, home to people with the most problems in our society, that is, homeless or maybe addicted. This is not a place for a one-night traveler to stay. I wasn't sure my car was safe. I wasn't sure if I was safe. If you are traveling through Albuquerque and need a place to stay, look elsewhere!
Stayed 1 night in Nov 2021

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The next door people was ok. Some of the down stairs people were nice.
Stayed 3 nights in Nov 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, it was the worst hotel I've stayed at.
Stayed 1 night in Nov 2021

1/5 Terrible

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went my whole 2 week stay with out cable . The first week the tv didnt work i called several times to have it replaced then they replaced it and the cable didnt work i called everyday nonstop and the manager said everyday that maintenance was on their way to fix it and they never showed up to fix it i complained day and night and nothing was ever done. Also this place is very loud and unsafe. Constant people knocking at my door . I do not recommend staying here .!!!!
Stayed 14 nights in Oct 2021