Tailwater Lodge Altmar, Tapestry Collection by Hilton

Photo gallery for Tailwater Lodge Altmar, Tapestry Collection by Hilton

Primary image
Indoor pool
Indoor pool
Outdoor spa tub
Room amenity

Overview of Tailwater Lodge Altmar, Tapestry Collection by Hilton

Tailwater Lodge Altmar, Tapestry Collection by Hilton

3.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
52 Pulaski St, Altmar, NY, 13302

Explore the area

  • Popular LocationSalmon River2 min walk
  • Popular LocationSalmon River Fish Hatchery3 min drive
  • Popular LocationSalmon River Falls12 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)38 min drive

Choose dates to view prices

About this area

Altmar

Located in Altmar, Tailwater Lodge Altmar, Tapestry Collection by Hilton is in a rural area and on a river. Travelers eager for a bit of culture can stop by Pulaski Historical Society and Museum, while those wishing to experience the area's natural beauty can explore Salmon River Fish Hatchery and Salmon River Falls. Enjoy the area's slopes with cross-country skiing, and don't miss out on the snowmobiling.

What's nearby

  • Salmon River - 2 min walk
  • Salmon River Fish Hatchery - 3 min drive
  • Salmon River Falls - 12 min drive
  • Pulaski Historical Society and Museum - 12 min drive
  • Pines Golf Course - 20 min drive

Getting around

  • Hancock Intl. Airport (SYR) - 38 min drive

Restaurants

  • Restaurants on site
  • Tailwater Restaurant&Bar
  • Tailwater Tasting Room

About this property

Tailwater Lodge Altmar, Tapestry Collection by Hilton

3-star spa hotel near Salmon River Fish Hatchery
A full-service spa, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a sauna, and a 24-hour business center are onsite. All 88 rooms offer free WiFi and free wired Internet, plus premium bedding and flat-screen TVs. Other amenities available to guests include coffee makers, hair dryers, and safes.
Tailwater Lodge Altmar, Tapestry Collection by Hilton offers 88 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee weekends 7:00 AM–10:30 AM: USD 5-15 for adults and USD 5-15 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Hiking/biking trails
  • Sauna
  • Shopping
  • Snowshoeing
  • Spa tub
  • Swimming pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4680 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - January 2019
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100.00 per stay
2 per room
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tailwater
Tailwater Altmar
Tailwater Lodge
Tailwater Lodge Altmar
Tailwater Lodge Altmar Tapestry Collection Hilton
Tailwater Lodge Tapestry Collection Hilton
Tailwater Altmar Tapestry Collection Hilton
Tailwater Tapestry Collection Hilton
Tailwater Tapestry Collection
Tailwater Lodge Altmar Tapestry Collection by Hilton
Tailwater Lodge Altmar, Tapestry Collection by Hilton Hotel
Tailwater Lodge Altmar, Tapestry Collection by Hilton Altmar

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 236 out of 306 reviews
5 - Excellent 77%
Rating 4 - Good. 52 out of 306 reviews
4 - Good 17%
Rating 3 - Okay. 11 out of 306 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 306 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 306 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things to do on property such as hot tub, fire pit, pool, bocci ball, disc golf, fishing. And the restaurant on site is fantastic!
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young woman at front desk was very professional and helpful. The three young ladies(wait staff at breakfast) were cordial, doting and efficient.
Stayed 1 night in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are always great.However at 8am maintenance was working on the room next to mine which made it impossible to rest.After eating dinner in the restaurant and spending money at the bar until closing all i wanted to do was sleep in. There was a apology but nobody stopped working next to the occupied room.
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Pros Game room - Connect 4 and giant Jenga were fun. Shower - best part of the trip, unfortunately, Cons Reservation change mistakes by the hotel - Expedia called to make a reservation change on 4/12, it was completed, I know for a fact they called because I called before they did and I talked to someone named Kayla, and the Expedia attendant I worked with named her in the notes of our chat. When I got here, the front desk told me no one had called and no changes had been made, so I had to call Expedia from the lobby to have them call AGAIN to make the same change.Very frustrating. Pool was freezing and hazy, didn't look clean. The whole reason we came here was for the family to go swimming, it was much too cold for my wife to go in, me in the kids did so for about 10 minutes. Dissapointing. Hot tub is scalding hot in the corners, jets are on so high you keep getting splashed in the face. TV has no smart functions or internet connectivity. We planned to watch a movie with the kids after going to the pool, and there is no way to setup Netflix or any other apps, only basic cable was available. I had to drive to a Dollar General and buy a HDMI cable for $20 to hook up my laptop to fix the issue. I haven't been in a hotel that didn't have a smart TV in probably a decade, for a place like this not to have them is laughable. No response from housekeeping on phone after multiple calls to get sheets for the sofa bed. Why not just put them in the giant closet in the room?
Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel in this area. It is very family friendly. However, there were loud kids running up and down the hallway until late in the evening. It was not a quiet place. There is a small pool and games room and a spa onsite. They serve decent coffee outside the restaurant in the morning. The room was clean and large.
Stayed 1 night in Mar 2022