Find hotels near Amstel House, New Castle from $77

"Everything was fresh and ready!"

"It was a pleasant stay. The room and facilities were clean and there was no noise issues"

"We had No hot water & the floor drain in the bathroom did not work, bathroom flooded. We were told to let the water run for at least 20 minutes to get hot water (which would have flooded the whole room). Staff did not immediately come to the room to check. Eventually at 4:00 a.m. & after my insistence, staff came & we were moved to a better room with hot water. Upon checkout, Staff appeared to be more concerned that the new room was occupied without their knowledge than that the old room (with hazardous conditions) was assigned to a aged ADA customer. Overall experience was very disappointing. (Especially as compared to former experiences with Doubletree) "

"The Staff is amazing, specially in the front desk."

"Everyone was kind and helpful. The breakfast was very nice."

"Hallway smelled horrible all the vending machines we broken, staff hard to reach, internet/tv was down"

"Breakfast is not free and served starting at 10 am, which is not good"

"I have a high tolerance for less than perfect hotels but this one just was too run down. It was shocking that it is allowed to be called a La Quinta. Things started off great with a late night pickup form the airport by a very helpful gentleman. But just down hill from there. The place smelled, everything was run down, the tv didn’t work. The bed was fine and though dirty, everything else worked. I just hadn’t been in a hotel that allowed itself to look that rough in a long time."

"Property is too old. Water heater or flush was too loud and making noise so that you can hear in the room.Room condition was far from ideal. No refrigerator or microwave. Carpet was dirty. "